servosity.com

What It Is

Servosity is a co-managed backup and disaster recovery provider for MSPs, with its listed headquarters in Greenville, South Carolina, USA. It is not positioned as simply selling backup software; instead, it helps MSPs share the workload of backup monitoring, issue remediation, recovery testing, and validation—reducing backup failures, alert noise, and finger-pointing across multiple vendors.

Core Features and Service Model

The website puts strong emphasis on “recoverability verification.” The Base “Monitored Protection” plan includes daily volume mount integrity testing, weekly backup re-read verification, immutable Adamantium Vault, redundant storage across multiple data centers, a stated 11 nines of data durability, backup issue monitoring and automatic remediation, plus 24×7 emergency recovery support. The Simplified “Smart Silence” plan adds intelligent notifications, advanced automatic remediation, proactive monitoring, a dedicated backup engineer, monthly local boot test screenshots, and quarterly AWS cloud DR exercises.

Pricing and Plans

Servosity discloses two tiers—Base and Simplified—but does not publish pricing. The main differences between the two are alert management and compliance/testing capabilities: Base generates roughly 5–10 alerts per server per week and emphasizes transparency; Simplified generates roughly 1–2 alerts per server per month and only notifies the MSP when action is required. All tiers include co-managed support, a dedicated backup engineer, 24×7 emergency recovery, 1-year retention, and unlimited storage. Add-ons include SaaS Backup, Quick Ship, Seed Load, and 4/7/10-year retention options.

Pros and Cons

The main advantage is its highly focused positioning for MSPs, addressing the most time-consuming parts of backup operations: monitoring, remediation, and recovery validation. Its daily and weekly testing mechanisms are more reliable than simply relying on screenshots, and intelligent alerting is well suited to reducing operational noise. The downside is that the website does not disclose key details such as specific pricing, contract terms, payment methods, compliance certifications, APIs, or deployment architecture, so prospective buyers will need to ask for more information before purchasing.

Who It’s For and Access from China

Servosity is best suited to MSPs already serving multiple clients, IT service providers that need managed BDR capabilities, and scenarios where recovery drills and long-term retention are priorities. Ordinary businesses looking only for basic cloud backup may find the service model somewhat heavy. The main site does not clarify access or payment availability from mainland China, so this should be treated as unknown. Users in China may want to compare it with Acronis, Datto, Veeam, N-able, as well as local backup and disaster recovery offerings from Alibaba Cloud, Tencent Cloud, Huawei Cloud, and others.