SentiVex is a facility management and field operations platform launched by Indonesia’s PT. Argenta Danika Pradhana. It covers asset management, maintenance, work orders, internal ticketing, digital Guard Tour patrols, digital inspections via InspectPoint, and reporting analytics. In practice, it is closer to a combination of CMMS/EAM, facility management, and security patrol systems, targeting scenarios such as manufacturing, hotels, real estate, hospitals, educational institutions, and commercial facilities.
The product is built around a “closed-loop facility operations” workflow: the asset register records asset IDs, types, status, locations, suppliers, certificates, and photos; the maintenance module supports preventive and corrective maintenance scheduling; the work order system tracks statuses such as Open, In Progress, Completed, and Closed; and the ticketing system handles internal repair reports and service requests, with the option to escalate them into work orders when needed. InspectPoint supports dynamic checklists, photo/video evidence, GPS location verification, and recurring inspections. Guard Tour supports QR code check-ins, face/selfie verification, GPS tracks, patrol reports, and incident reporting. For team collaboration, the official website states that tasks can be assigned to departments, internal technicians, or external service providers, with audit trails improving accountability and traceability.
The official website does not disclose plans, unit pricing, user limits, or implementation fees, and only offers free demo booking. Before purchasing, buyers should ask for quotations, contract terms, training costs, and localized implementation costs. On security, SentiVex claims compliance with ISO 9001 and ISO 27001, and supports data encryption, role-based access control, and full audit trails. Deployment options are not clearly stated; it can only be confirmed that Web and Android access are supported. Whether private deployment is available, where its data centers are located, what backup strategy is used, and what SLA is offered are all undisclosed. API and developer support are also vague, with only a general mention that it can connect to internal systems.
Its strengths are broad module coverage, making it especially suitable for companies with many field assets, frequent inspections, and a need for photo/GPS/audit evidence. Web + Android access is also friendly for frontline staff, and the ability to convert inspection findings into work orders helps support closed-loop management. The drawbacks are low transparency around commercial details, limited information on third-party integrations, APIs, iOS support, deployment models, and service support, which may make evaluation cycles longer. It is better suited to facility operations, property management, security, and maintenance teams in Indonesia or Southeast Asia. For Chinese companies considering adoption, network accessibility, language support, cross-border payment, and contract/service capabilities should be tested first. The official website does not provide enough information to determine accessibility from China, so it is also worth comparing domestic EAM/CMMS, property inspection, and work order system alternatives.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on sentivex.com official site.
sentivex.com is an Indonesia SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach sentivex.com directly.