sdp.agency

What It Is

SDP Convertix is a WhatsApp AI sales automation system launched by SDP.agency. It claims to help local businesses respond to customers automatically 24/7 and complete setup within 24 hours. Rather than positioning itself as a simple chatbot, it presents itself as “AI infrastructure for local businesses”: capturing leads from ads, websites, referrals, or direct WhatsApp messages, then handling reception, qualification, follow-up, and appointment booking through natural-language conversations.

Core Features and Use Cases

According to the site, Convertix can respond in under 10 seconds, stay online around the clock, and perform automated follow-ups within 2 hours. Its AI layer uses OpenAI for intent understanding and replies based on the company’s sales playbook. It can also qualify customer intent, budget, urgency, and contact details, ultimately booking appointments directly or handing high-intent leads over to the sales team. Typical use cases include clinic appointments, real estate inquiries, school admissions, and after-hours inquiries for local service providers. It is especially suited to Spanish-speaking market businesses that rely on WhatsApp for lead generation.

Technical Integrations and Data

Its recommended architecture is relatively transparent: n8n is used to orchestrate webhooks, clean data, and manage follow-ups; Evolution API connects to WhatsApp; OpenAI handles understanding and responses; and Supabase stores short-term memory, leads, and business status. The page mentions “privacy, control, and automated follow-up,” but does not disclose details such as encryption, data retention, compliance certifications, or boundaries around customer data usage. For sensitive industries such as healthcare and finance, further verification is still needed.

Pricing and Ease of Use

The main page does not provide specific pricing, plans, free quotas, or trial periods. It only offers options such as “Try Convertix,” “See how it works,” “book a demo,” and a WhatsApp simulation entry point. In terms of ease of use, it emphasizes a “turnkey system” and 24-hour setup, which should theoretically be friendly to small businesses without technical teams. However, actual deployment costs, maintenance responsibilities, human handoff, and exception handling are not explained.

Pros, Cons, and Who It’s For

Its strengths are a focused use case and a complete sales funnel, addressing the problem of lead loss caused by slow replies. Its architecture components are also clearly presented, making it easier to understand how the system is implemented. The main limitations are insufficient disclosure: no pricing, no model version, no performance case studies, no clear privacy policy, and no visible Chinese-language support. It is best suited to local businesses such as clinics, real estate agencies, and education or training providers that receive high volumes of WhatsApp inquiries and need fast appointment conversion.

Access from China and Alternatives

Access from mainland China is unknown. Since the solution depends on WhatsApp, OpenAI, and related APIs, actual usage may be affected by network conditions, account availability, and payment environment. For businesses serving Chinese customers, alternatives include WeCom, WeChat customer service, mini program customer service, or domestic LLM-based customer support automation solutions. For overseas WhatsApp markets, comparable tools include Manychat, WATI, Respond.io, Interakt, and Zoko.