Scientific Surplus, LLC is a U.S.-based laboratory equipment sales and service company founded in 1999. It provides new equipment, refurbished equipment, and repair services for universities, biotech companies, and pharmaceutical firms. It is not positioned as a general e-commerce marketplace, but rather as a specialized equipment dealer and service provider for the laboratory sector. Its core categories include fermenters, bioreactors, centrifuges, incubators, shakers, water baths, and related equipment.
The company’s strongest capability is in fermenters, with particular support for Eppendorf and New Brunswick Scientific series such as BioFlo 310/320/410/510/610 and BioFlo 3000/4500/5000/6000/Pro. Its services cover on-site repair, preventive maintenance, upgrades, calibration, spare parts, depot repair, refurbishment, and training. It can also retrofit older controllers using EATON PLC kits. For used instruments purchased through online auctions, it can provide refurbishment, repair, calibration, and testing, reducing the operational risk of buying second-hand equipment.
Pricing transparency is moderate: many specialized items are listed as “Call for quote.” For payment, established accounts, educational institutions, and Fortune 500 companies may qualify for Net 30 terms, while other customers must pay in advance or by certified check COD. Orders outside the United States require 100% payment before shipment. Credit card payments incur a 3% processing fee, and large orders require a deposit. Shipping terms are FOB Hillsborough, NJ; packaging, freight, duties, taxes, and related costs are the buyer’s responsibility. Buyers may also arrange their own carrier. Cross-border purchasers should have experience with import procedures and heavy equipment logistics.
Its strengths are a clearly defined specialty, tested and calibrated refurbished equipment, a 1-year parts and labor warranty on new equipment, a 6-month parts and labor warranty on refurbished equipment, and a 30-day refund promise if equipment does not meet specifications. On-site repair and service contracts can help reduce laboratory downtime. Drawbacks include a less self-service online purchasing process, quote-based pricing, a 20% restocking fee on returns, up to 45% for custom equipment, and no warranty on as-is equipment. It is better suited to institutional laboratories, universities, pharmaceutical companies, and biotech firms than to ordinary e-commerce buyers.
The available information does not specify China network accessibility, RMB payment, or local after-sales support in China, so china_access can only be assessed as unknown. Chinese buyers should pay close attention to export arrangements, payment terms, crating, customs clearance, warranty boundaries, and the availability of on-site service. Comparable used laboratory equipment channels include LabX, EquipNet, Surplus Solutions, and BioSurplus.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on scientific-surplus.com official site.
scientific-surplus.com is an United States E-commerce provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach scientific-surplus.com directly.