rtintel.com

What It Is

Real Time Intelligence’s eP360 is an enterprise software-and-hardware solution built around reusable assets. It focuses on tracking the movement of returnable containers, reusable packaging, inventory assets, and similar items across the supply chain. The goal is to reduce asset loss, improve turnaround cycles, and extend asset lifespan. It is suitable for industries such as retail, food and beverage, bakery, and automotive.

Core Features and Product Structure

The platform consists of three parts: software, analytics and reporting, and hardware. The software collects, stores, and processes asset data, and explicitly supports unlimited seats. The analytics and reporting module is used for data visualization, KPI monitoring, and generating actionable insights. The hardware side includes dock door readers and handheld devices for capturing asset and inventory data. In terms of plans, eP360 Complete is more like an “all-in-one starter package,” with the vendor handling installation, data collection, and insight delivery; eP360 is aimed at mid-sized reusable asset tracking needs; and eP360+ is designed for enterprises with million-scale asset fleets or high-volume recovery scenarios.

Pricing and Trial

Its commercial model is relatively flexible: eP360 Complete is billed monthly on a per-site basis, emphasizing no upfront capital expenditure by bundling costs into a monthly payment. eP360 and eP360+ support MRR or trip/recovery-based billing, with eP360+ claiming pricing as low as US$0.01 per asset recovery or cycle. A free ROI Calculator is also available to estimate asset scale, cycle time, costs, and future savings, but no formal software trial period or full price list is publicly disclosed.

Pros and Cons

Its strengths lie in its complete software-hardware loop: it includes fixed portals and handheld devices, as well as Web/Mobile software and a reporting system. Monthly billing or success-based asset recovery pricing can also lower the barrier for some pilot projects. The downsides are that publicly available information does not clarify third-party integrations, APIs, permission management, security compliance, or the boundaries between cloud and self-hosted deployment. Hardware installation and on-site implementation also add project complexity, and specific costs still require a demo or quote.

Who It’s For and Access from China

It is best suited to supply chain companies with large volumes of reusable packaging, containers, pallets, or returnable assets, especially in scenarios with high asset loss, slow turnaround, and limited visibility into operational data. Access from China is not covered in the available text, and payment methods are also not disclosed. For deployment in China, key points to confirm include network connectivity, local hardware compatibility, after-sales response, cross-border data handling, and payment arrangements. Chinese companies may also want to compare it with local RFID asset management, WMS/TMS, and supply chain visibility vendors.