RMTrack is a commercial issue-tracking platform for managing work, tracking project items, and supporting team collaboration. It can be hosted in RMTrackβs cloud or deployed on your own servers. Its positioning leans more toward traditional enterprise ticketing, defect tracking, help desk, and business/manufacturing process management rather than just lightweight development boards.
Based on the main content, RMTrack offers fairly strong configurability. List pages support dynamic filtering, multi-column sorting, drag-and-drop column arrangement, saved and shared filter views, and one-click export to .xlsx or .csv. For reporting, it includes a custom report engine with dashboards, bar charts, charts, HTML template reports, and drill-down capabilities.
Forms and workflows are a major focus. Each project can use independent or shared forms, with support for public forms, drag-and-drop attachments, multi-level dropdowns, custom fields, calculated fields, and comment logs. Workflows can restrict assignees, statuses, and resolution values, while also requiring specific fields at different statuses and triggering SLA-based automatic escalations. On the security side, RMTrack supports username/password login or Windows authentication, and provides project members, user types, user groups, field-level permissions, audit logs, and eSignature identity verification.
The Cloud plan is hosted by RMTrack and is suitable for teams that want to get started quickly without maintaining infrastructure. The sample price is USD 75/month for 5 users, with a 14-day free trial and no credit card required. The On Premise plan is deployed on your own hardware; the sample price is a one-time fee of USD 75 for 5 users. Installation requires SQL Server sysadmin privileges, though the free SQL Server Express can also be used. Payments support MasterCard, Visa, and American Express. Annual subscriptions also support bank transfer or check, and there is a 30-day money-back guarantee.
The main advantages are its clear self-hosting option and granular controls over workflows, fields, permissions, and notification rules, making it suitable for organizations with audit, security, and process-control requirements. Phone/email support and an administrator user guide also help lower the implementation barrier. The drawbacks are that the main content does not mention APIs, SDKs, webhooks, or Git/CI/CD integrations, so its ecosystem connectivity for modern development teams is unclear. Supported languages, frameworks, and full pricing tiers are also not fully disclosed.
RMTrack is suitable for software teams, help desks, or enterprise process teams that need controllable workflows, field-level permissions, a SQL Server environment, and self-hosting. If your team cares more about open-source ecosystems, code-hosting integrations, or Chinese localization, you may want to compare it with Jira, YouTrack, Redmine, MantisBT, GitLab Issues, or η¦ ι. The main content does not mention access from mainland China, so network connectivity and cross-border payment should be tested in practice.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on rmtrack.com official site.
rmtrack.com is an Unknown Dev Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach rmtrack.com directly.