rms.report

What It Is

EIS App is public safety software provided by EIS, Inc. It is positioned as an affordable, fully cloud-hosted, secure and compliant, modular, and accessible system. According to the information on the page, it is designed for public safety data collection scenarios, covering needs such as field reporting, integrated maps, multi-jurisdiction data sharing, state-level reporting, generic data collection, and Agency RMS/JMS data import integration.

Core Features and Collaboration Permissions

The product follows a modular approach. Its core modules include State Reporting, Generic Data Collection, and Agency RMS and JMS Data Import Integration, and it also supports the National Data Exchange, or N-DEx, ecosystem. In terms of team capabilities, the Agency Basic plan and above support unlimited multi-user access, agency-level enablement, an admin console, audit logs, advanced permissions, and role management. This suggests that it is not merely a form tool, but a business system intended for agency-level use.

Security, Compliance, and Deployment

Security is the most prominent aspect of the product’s public-facing information. The page mentions 256-bit AES encryption, two-factor authentication, daily backups or minute-level backups, and highlights CJIS compliant, FIPS 140-2, and N-DEx support. Deployment is fully cloud hosted and labeled as Microsoft Azure Public Hosting. It also supports modern web browsers, iOS phones/tablets, and Android phones/tablets. No information was found regarding self-hosting, private cloud, or hybrid deployment, and API or developer support is not disclosed.

Pricing and Service

The product lists three tiers: Individual, Agency Basic, and Featured. Individual includes 2GB of storage, daily backups, single-center backups, encryption, and two-factor authentication. Agency Basic adds multi-user support, an admin backend, auditing, permissions, roles, and online and email support. Featured adds advanced administration, minute-level backups, advanced training, and 24/7 phone support. The downside is that the page does not provide specific pricing, billing cycles, detailed user limits, or payment methods. After registration, account credentials are sent by email within 3–7 business days, so self-service activation appears to be limited in efficiency.

Pros, Cons, and Who It’s For

Its strengths are a clear industry focus, strong messaging around security and compliance, and modules that cover reporting, collection, import, and sharing needs for public safety agencies. Its weaknesses are the limited amount of public information and the lack of transparency around pricing, APIs, implementation and delivery, SLAs, and third-party integration details. It is better suited to U.S. public safety or related government agencies that need a cloud-based public safety data platform and place high importance on compliance requirements such as CJIS, FIPS, and N-DEx. There is no public information on access from China, network stability, or payment methods. If used in China, Azure public cloud cross-border access, compliance, and local alternatives would need to be assessed.