Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Reviewshake is an online review management tool for SMBs, positioned as an AI-Powered Review Management Platform. It helps local businesses, service providers, dental clinics, and digital agencies collect more customer reviews, manage their online reputation, and improve trust and visibility through authentic feedback. According to the page, the company was founded in 2018, has managed more than 2 million reviews, and serves 3,500+ businesses.
Its core capabilities include email review invitations, SMS review invitations, AI-powered automated review replies, unlimited review management, Review Profiles management, advanced reporting, UGC video reviews, and display widgets for email, websites, and social media. The Ultimate plan adds two-way SMS customer chat, competitor tracking, and analytics. The Agency plan supports 100% white labeling, making it suitable for agencies managing multiple clients. On the team side, Starter/Growth/Ultimate include 1/3/5 users respectively, while Agency includes 15 users, but the page does not explain fine-grained collaboration features such as role permissions or approval workflows.
Pricing is straightforward: Starter is $29/month, suitable for businesses just getting started with review management; Growth is $59/month and adds unlimited review sources, SMS invitations, video reviews, and widgets; Ultimate is $99/month, with stronger SMS interaction and competitor analysis. Agency starts at $199/month and includes 10 clients, 25 locations, 15 users, and higher email/SMS allowances. Additional locations cost $30/month, and extra Agency seats become cheaper at larger scales. The page states that a 14-day free trial is available with no credit card required, and annual billing saves 20%.
The main strengths are that it covers review acquisition, replies, display, analytics, and agency white labeling, with SMB-friendly pricing and a low-friction trial. The downsides are that the captured text does not disclose exactly which review sites are supported, and there are no visible details on payment methods, compliance certifications, data encryption, data residency, or other security-related specifics. Although the plans mention API Access, there is no developer documentation, webhook information, or explanation of API limits.
Reviewshake is best suited for local businesses that rely on online reputation to acquire customers, multi-location service companies, and agencies providing marketing services to small businesses. The available text does not make it possible to assess access from China, and whether SMS supports China would need to be confirmed with the vendor. For domestic Chinese consumer review scenarios, businesses may still need to combine it with local channel tools such as Dianping, Douyin, Xiaohongshu, and WeCom, or consider alternatives that are more closely aligned with the Chinese ecosystem.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on reviewshake.com official site.
reviewshake.com is an United Kingdom Marketing & SEO provider. TG4G tracks its product information, an overall rating of 8.0/10, and a China-accessibility score of China direct-connect friendly. Click "Visit Official Site" to reach reviewshake.com directly.