resavenue.com

What It Is

ResAvenue is an online hotel booking and electronic distribution software product from AvenuesAI Limited, built primarily for hotels, resorts, guesthouses, and hotel groups. It is not a general-purpose enterprise SaaS product; instead, it focuses on the hospitality sector, covering direct bookings on hotel websites, payment collection, OTA channel management, GDS/IDS distribution, and hotel marketing.

Core Features

Direct Connect can be embedded into a hotel website and provides a booking engine, responsive design, Facebook Booking Engine, packages, add-on services, multi-language and multi-currency support, discounts and promotions, an availability calendar, invoices, and more. It can also be combined with payment gateways, IVRS/PhonePay, and email or SMS billing to collect payments in real time. Channel Connect is used to centrally manage room availability, rates, and inventory across multiple OTAs and sales channels. For GDS/IDS, the materials state that it connects to Sabre, Galileo, Amadeus, and Worldspan via Pegasus, as well as travel sites such as Expedia, Orbitz, Priceline, and Lastminute.com. The M.A.R.S backend allows configuration of room types, rates, room inventory, agents, and reports.

Pricing

Direct Connect, Channel Connect, and related products are mainly quote-based. The clearest publicly available pricing is for GDS/IDS: GDS charges a US$100 annual listing fee per hotel, plus US$6.5 per booking and a US$7.0 GDS Fee; IDS charges US$6.5 per booking plus a US$5.0 IDS Fee, with a US$100 annual renewal fee per hotel. GDS/IDS also requires a US$1000 deposit per hotel group and a minimum contract term of 5 years, so both budget and commitment period should be evaluated carefully.

Pros and Cons

The main advantage is its relatively comprehensive coverage of hotel-specific scenarios, including direct bookings, payments, OTA distribution, GDS/IDS, and SEO/PPC marketing. Multi-language, multi-currency, and multi-payment support also make it suitable for hotels serving international guests. The drawbacks are that the website does not clearly disclose key modern SaaS information such as API, Webhook, SSO, granular permissions, PCI/ISO/GDPR compliance, and similar items. Pricing transparency is also limited, and the long-term contract requirements may be too heavy for smaller hotels.

Who It’s For and Access from China

ResAvenue is better suited to hotel operators looking to increase direct sales through their official websites and expand distribution through international travel agencies and OTAs, especially hotels in India or those serving international travelers. There is no clear information about access from mainland China, RMB payments, WeChat Pay/Alipay, or integrations with local Chinese OTAs, so china_access can only be assessed as unknown. If the primary market is China, it is worth evaluating local hotel systems such as Shiji at the same time; international alternatives include SiteMinder, Cloudbeds, STAAH, and RateGain.