Repsolute AI is an AI customer support automation SaaS operated by MetroHyp. It focuses on bringing WhatsApp, Instagram, TikTok, Facebook, Telegram, Email, and website messages into a single omnichannel inbox, while using AI bots for 24/7 automated replies, lead capture, and sales conversion. The website highlights its focus on markets such as Nigeria, Kenya, and South Africa, while also noting that the service can be used globally.
At its core are custom-trained AI chat agents: businesses can upload FAQs, product information, and policy documents so the bot can answer questions based on their business knowledge and brand tone. The dashboard supports unified conversation management, real-time analytics, human handoff, automation, macros, quick replies, and broadcast campaigns. It is relatively friendly for non-technical users: the flow is to sign up, connect channels, train the AI, and go live. WhatsApp can also be connected by scanning a QR code. The limitations are that the website does not disclose the underlying model, Chinese-language capability, context-handling ability, or more detailed API/Webhook documentation. Its terms also make clear that AI outputs may be inaccurate or biased, so human review is still required.
Pricing is fairly transparent. The Free plan is free forever and includes 15 conversations/month, 1 inbox, 2 seats, AI Bot, WhatsApp, knowledge base, and lead capture. Starter costs β¦30k/month and includes 1,000 conversations plus all channels. Scale costs β¦100k/month and includes 10,000 conversations, CRM integration, Repsolute V4 AI, and dedicated support. Enterprise pricing is custom. An additional 500 chats cost β¦5k. The free allowance is quite small, making it better suited for feature validation than for long-term real business operations.
Its strengths are broad channel coverage, a strong WhatsApp use case, a low barrier to launch, clear plan and usage rules, and stated use of enterprise-grade encryption with NDPR compliance. Its drawbacks are the very limited free tier, key features being locked behind paid plans, and insufficient disclosure around privacy details, model sources, Chinese-language support, and public integration capabilities. It is best suited for SMBs, DTC merchants, education and training providers, service businesses, and sales teams that rely primarily on WhatsApp and social media DMs for customer acquisition and support.
Access from mainland China is not discussed in the main website content and should be treated as unknown. Since the service depends on channels such as WhatsApp, Instagram, TikTok, and Facebook, real-world operations may be constrained by the local network environment. For payments, the site only states that pricing is denominated in Nigerian naira and that global payments are accepted; it does not list specific payment methods. If targeting the Chinese market, alternatives worth evaluating include SleekFlow, WATI, respond.io, Manychat, Zendesk, Intercom, and Freshdesk.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on repsolute.com official site.
repsolute.com is an Nigeria AI Apps provider. TG4G tracks its product information, an overall rating of 8.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach repsolute.com directly.