regulatoryguide.com

What It Is

RegInfoHub is PossibleNOW’s online regulatory guide for U.S. customer outreach compliance, covering marketing communication scenarios such as phone calls, SMS, email, fax, prerecorded messages, and autodialing. Its core value is not marketing automation, but helping businesses look up U.S. federal and state regulations, statutory references, and practical interpretations to reduce compliance risks related to DNC, TCPA, TSR, CAN-SPAM, and similar rules.

Core Features and Collaboration

The product offers two main guides: DNC Regulatory Guide and Charitable Fundraising Guide, with the latter covering both professional fundraising organizations and charities that conduct their own fundraising. Users can create customized views by topic and jurisdiction, and review legal interpretations, links to actual statutes, enforcement updates, and guidance materials. It also supports search by topic, jurisdiction, keyword, and phrase. e-Alert delivers major or time-sensitive regulatory updates, holiday reminders, emergency status notices, and similar alerts. For team features, public information only indicates seat-based licensing: Single includes 1 seat, while Multi includes 2–10 seats. Enterprise collaboration capabilities such as role-based permissions, SSO, and audit logs are not disclosed.

Pricing and Service

Pricing is relatively straightforward: Single costs $600/year, and Multi costs $1,200/year. New or renewing DNCSolution or MyPreferences customers can use it for free, including 1–10 seats. A full refund is available within 5 days after purchase. Subscribers can ask administrators or authors questions through the online Guide, with phone and email customer support available. The website also mentions that PossibleNOW’s Do Not Call compliance services start at $150/month, but this is part of a broader service offering and is not the same as a RegInfoHub subscription.

Pros, Cons, and Best-Fit Users

Its strengths are its highly focused regulatory content, ongoing updates, clear organization by state and topic, and maintenance by a team experienced in consumer protection and telemarketing regulations. It is well suited to legal, compliance, marketing operations, call center, and U.S. charitable fundraising teams. The drawbacks are that it explicitly cannot replace legal advice, so complex issues still require an attorney; meanwhile, SaaS enterprise technical details such as APIs, third-party integrations, data security certifications, and self-hosted deployment are missing, which limits how easily large enterprises can evaluate systematic implementation.

China Access and Alternatives

The website does not state whether access from China is supported, and payment methods are not disclosed. Since the content primarily serves U.S. regulations, it has limited relevance for Chinese companies focused only on the domestic China market. However, it may be useful for companies conducting telemarketing, SMS marketing, or charitable fundraising outreach in the U.S. For global privacy and consent management, alternatives to compare include OneTrust, TrustArc, and Osano. If the focus is compliance with China’s PIPL, Cybersecurity Law, and Data Security Law, companies should work with local legal counsel and domestic compliance tools.