referraliq.io

What It Is

Referral IQ is a referral relationship intelligence platform for physical therapy (PT) clinics. Its core goal is to help clinic owners understand the health of each referring physician relationship and quickly identify referral sources that are growing, stagnating, or going silent. It aims to replace traditional referral management based on memory and spreadsheets, making it better suited for clinics that rely on physician referrals for patient acquisition.

Core Features and Collaboration

The product provides a referral health score, assessing physician status based on referral volume trends, most recent referral date, and relationship activity. Gone Quiet Alerts automatically notify teams when an active referral source goes quiet and suggest follow-up actions. The relationship activity log records touchpoints such as visits, calls, lunch meetings, and outcome report delivery, creating a shared team record. The Growth plan also includes physician outcome reports, referral source maps, and weekly reminders, while Enterprise adds multi-location dashboards, BD rep activity tracking, and executive reporting.

Pricing and Launch

Pricing is relatively clear: Starter costs $199 per location per month and is limited to 50 referring physicians; Growth costs $299 per location per month, supports unlimited referring physicians, and adds reports, maps, and EMR syncing; Enterprise is custom-priced for multi-location organizations. The page states that there are no long-term contracts and that users can cancel anytime. The product is currently in Early Access, and we did not see a free plan or standard trial information. Onboarding appears to be service-led: teams can export CSVs from their EMR, receive help configuring the dashboard, and reportedly go live within one week.

Integrations, Security, and Developer Capabilities

Referral IQ says it can work with EMRs such as WebPT, Raintree, and SPRY. The Growth plan includes WebPT and SPRY data syncing, while Enterprise supports custom EMR integrations. However, the public information does not disclose any API, webhook, or developer documentation. On security, only the Enterprise plan mentions an SLA and security review; details such as HIPAA, SOC 2, encryption, and audit logs are not specified. These should be carefully verified before procurement in a healthcare setting.

Pros, Cons, and Who It’s For

Its strengths are a focused vertical use case, features designed around a closed loop for referral growth, and a workflow that is friendly to non-technical clinics. Its weaknesses are that the product is still early-stage, its industry applicability is narrow, and there is insufficient public information on permissions, security, and APIs. It is best suited for independent PT clinic owners, multi-location operators, and teams that need to standardize BD activities. Availability in China, payment options, and local compliance are unknown. Domestic healthcare institutions with similar needs may want to first evaluate local CRM systems, clinic management systems, or privately deployable customer relationship management solutions.