RecordMy is a safeguarding recording platform built for real teams, primarily serving schools, MATs, charities, churches, Alternative Provision, PRUs, and business environments. It focuses on consolidating concerns, actions, outcomes, and evidence into a single secure timeline, helping DSLs, governing bodies, or safeguarding leads review, follow up on, and audit cases.
Based on the available information, RecordMy is not positioned as a generic ticketing system, but as a structured recording tool for safeguarding cases. Staff can submit concerns; responsible users can carry out DSL reviews, add professional judgments, assign actions, set deadlines, and ultimately write outcomes back into the chronology. The system supports flexible categories, forms, role-based permissions, notifications, reporting, and exports, as well as staff records, anonymous records, and eLearning courses. Its mobile app already supports concern recording, task responses, notifications, push alerts, and Face ID login.
RecordMy appears particularly strong in education-sector integrations. It claims to connect with 35+ SIS/MIS platforms, including SIMS, Arbor, Bromcom, Compass, ScholarPack, and iSAMS, and can sync student, staff, change, extended flag, user, and attendance data. For charity, church, and training scenarios, it lists integrations such as ChurchSuite, CharitySuite, OneAdvanced, PICS, TeamUp, and DaySmart. On team collaboration, the materials explicitly mention unlimited users, role-based access control, task owners, cross-team follow-up, and governance reporting. Migration support also looks fairly complete: data exported from CPOMS, MyConcern, Safeguard, or Safeguard My School can be securely uploaded, after which the team handles import and validation. Most migrations are completed within 24-48 hours.
Pricing is public, billed annually by region and organization type, and excludes VAT. UK education plans range from Β£495 to Β£795/year; Church is Β£495/year; Charity is Β£595 or Β£795/year; Business is Β£895/year; and Enterprise is Β£1095/year. International plans are slightly more expensive. Most packages include training support, unlimited users, role-based permissions, report exports, staff records, anonymous records, and eLearning, while some higher-tier plans include Custom API Integration. No free plan or free trial was found; only demo booking and sales consultation are offered.
Its strengths are a clear vertical focus, transparent pricing, unlimited users, broad integration coverage, a specific migration path, and an emphasis on audit readiness. The main drawbacks are limited disclosure around security and compliance, with no visible ISO/SOC/GDPR certification details; unclear deployment model; and APIs appearing only in higher-tier or custom integrations, with limited developer documentation. It is best suited to UK and international education, charity, and church organizations that need safeguarding records and audit workflows.
The website does not provide information on China access, RMB payments, Chinese-language support, or local compliance, so china_access can only be rated as unknown. Chinese organizations needing similar capabilities should first evaluate access stability, cross-border data handling, payment options, and alignment with local regulations.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on recordmy.software official site.
recordmy.software is an United Kingdom SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach recordmy.software directly.