Realpacking（리얼패킹）is a logistics video recording system developed by Korea-based INBET. Its core purpose is to create searchable video evidence for processes such as outbound shipping, packing, returns, inspection, and repairs, organized by order or waybill. These videos can then be used for handling customer complaints, communicating with customers, and managing on-site efficiency. It is better understood as a vertical SaaS product for “logistics workflow video traceability + customer experience + evidence capture,” rather than a general-purpose surveillance system.
The product supports a wide range of recording scenarios, including outbound/packing operations, returns, inspection, automated production lines, visual recognition, mobile App, Pad-type devices, CCTV/IP cameras, and repair inbound/outbound workflows. Videos can be used for complaint management, worker efficiency analysis, cross-border operations optimization, bulk sending, custom send pages, intro ads, and comment components. For integrations, the main content explicitly mentions support for WMS/OMS screen recognition or system integration, automated production lines, IP cameras, Bluetooth scanners, and embedding the video player into a company’s own website/App via API or iframe.
The official website only mentions “利用料金,” Pro, Enterprise, and other plan information, but does not disclose specific pricing. What can be confirmed is that a 14-day free trial is available; inspection and visual-recognition-based automatic recording start from the Pro plan; automated production line integration starts from the Enterprise plan; and sub-accounts, groups, and permission management are available in the Enterprise version or above. Before enterprise procurement, buyers should pay close attention to video storage, upload volume, message sending volume, device costs, and implementation fees.
The main advantage is its highly focused use case: it can structurally preserve the most critical “process evidence” in logistics disputes, while supporting multiple hardware options and integration with existing systems. This makes it suitable for complex warehouses and 3PL environments serving multiple merchants. The downside is that public information lacks details on pricing, SLA, storage retention period, data encryption, compliance certifications, and other key items. Some high-value features are placed in higher-tier plans, and for Chinese companies, local after-sales support, network accessibility, and payment methods are not clearly stated.
Realpacking is suitable for e-commerce companies, brands, 3PL providers, cross-border logistics teams, K-Beauty businesses, apparel sellers, food merchants, high-value goods sellers, K-POP merchandise operations, repair centers, and other teams that need to reduce mis-shipments, missed shipments, return disputes, and malicious customer complaints. Its accessibility from China is unknown, and payment methods are not disclosed. If deploying in mainland China, companies should also evaluate alternatives such as local WMS/OMS video traceability tools, cloud-based warehouse surveillance platforms, 3PL systems, or custom evidence-capture systems.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on realpacking.com official site.
realpacking.com is an South Korea SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach realpacking.com directly.