Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Raccoon Express highlights “Worldwide deliveries at the best rates with no stress” in its page title, and provides two clear inquiry paths: one for crowdfunding campaigns looking for fulfillment services, and another for online sellers looking for end-to-end logistics services. According to the terms, the website operator is DXP S.N.C. in Italy. However, most of the crawled body text consists of general sales terms, and it also includes descriptions of selling “first-hand premium games,” so its actual fulfillment capabilities still need further verification.
On the logistics side, the text clearly discloses delivery within Italy: parcels are usually delivered by courier within 24/48 hours; for items whose size and characteristics are suitable, registered mail with 3/5-day delivery may be used. The company reserves the right to add or adjust shipping methods, and to insure shipments when necessary. In terms of fees, there is no visible pricing table for storage, inbound receiving, picking and packing, packaging materials, platform commission, or cross-border delivery. It only states that shipping costs will be shown before checkout, ranging from free shipping to a maximum of 9 euros per order.
The payment terms state that credit card information is forwarded to PayPal via encrypted protocols, and that DXP S.N.C. does not access card numbers or other financial information. For after-sales service, consumers may withdraw from the contract within 14 days after receiving the product. Returns must meet conditions such as being unused, undamaged, and in the original packaging. Refunds are usually processed within 30 days after the return is accepted. Support channels include phone at 050702604, email at [email protected], and live chat on the website.
The main advantage is that its service entry points clearly target crowdfunding and e-commerce fulfillment. It also provides a certain level of transparency around delivery times within Italy, the maximum shipping fee, the refund process, and customer support channels. The main weakness is that its “worldwide delivery” claim lacks key details such as country coverage, overseas warehouses, last-mile carriers, system integrations, inventory management, and fulfillment SLAs. Its pricing is also not detailed enough for sellers to directly estimate costs. It is better suited to crowdfunding teams and small online sellers that are still at the inquiry stage and want to explore fulfillment possibilities in Italy or Europe. For sellers with existing scale who need API/ERP integration, multi-country warehousing and delivery, and detailed cost accounting, it is advisable to compare alternatives such as ShipBob, Easyship, ShipMonk, 递四方, and 万邑通 at the same time.
The crawled text does not provide information on access stability from mainland China, Chinese-language support, or Chinese payment methods, so its accessibility status from China is assessed as unknown. If Chinese sellers are considering using it, they should focus on confirming whether the official website is accessible, whether contracts can be signed with mainland Chinese entities, whether PayPal/credit card payments are accepted, and what the inbound receiving process is for shipping goods from China to its warehouse.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on raccoonexpress.com official site.
raccoonexpress.com is an Italy Logistics provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach raccoonexpress.com directly.