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QuiCR is an instant customer feedback and SMS communication solution from QuiCR LLC. The company currently also highlights its consulting services, especially around SQL Server backups, slow queries, data import automation, and web front-end development. Its product lineup mainly includes QuiCR-QR and QuiCR-Text: the former uses custom QR codes to let customers quickly submit issues or feedback, while the latter provides browser-based SMS sending and receiving so businesses can respond to customer texts quickly.
The core value of QuiCR-QR is lowering the barrier to feedback: customers scan a code, select an issue, and submit it, with the official site claiming the process can be completed within 30 seconds. Businesses can receive instant notifications via SMS or Email, and can also aggregate the data into reports for follow-up analysis. Typical scenarios include broken light bulbs in hotel rooms, dead TV remote batteries, slow restaurant service or food issues, and insufficient paper towels in public restrooms. QuiCR-Text is suited to restaurants receiving takeout orders or last-minute reservations by text message. The official site also mentions customizable post-submission landing pages, cross-promotion, and ad placements, which could be used by hotels to drive traffic to restaurants.
The official website does not disclose any standard plans, pricing, billing model, or payment methods; it only prompts users to get in touch to request a demo. QuiCR-QR mentions that a free trial may be available, while QuiCR-Text mentions a one-month trial. Enterprise capabilities are not well documented: we did not find information on team permissions, role management, APIs, developer documentation, CRM/POS/PMS integrations, or similar features. On security and compliance, the site only mentions that the company previously developed reporting technology that met Sarbanes-Oxley requirements, but lacks a more systematic explanation of data security.
The strengths are its focused use cases and simple workflow, making it particularly suitable for hotels, restaurants, and service facilities that want a low-cost way to capture small issues that customers might otherwise never report. It also appears to support a degree of business customization. The drawbacks are that the website content feels dated, with copyright information stuck at 2011-2018, and the product’s current activity level and degree of SaaS standardization are unclear. There is also limited information on pricing, deployment, integrations, security, and support, making procurement evaluation relatively difficult.
QuiCR is better suited to offline service businesses in North America, small hotel or restaurant groups, or companies that need a customized feedback workflow. Access from China is unknown, and payment methods are not disclosed. For deployment in China, more practical alternatives may include Wenjuanxing, Jindata, Tencent Questionnaire, or building a lightweight feedback and notification workflow using WeCom and an SMS platform.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on quicr.net official site.
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