Vokko is a vertical SaaS platform for French “services à la personne” (SAP, personal services / in-home assistance) organizations. It brings beneficiary records, caregiver scheduling, mobile GPS check-ins, SAP-compliant quotes and invoices, tax certificates, Nova teletransmission management, team metrics, and family communication into one platform. Its target users include associations, SAAD providers, small service teams, and growing agencies.
The core of the product is a “service delivery closed loop”: first, beneficiaries and caregivers are imported; then smart scheduling optimizes assignments based on time, location, and skill constraints; finally, staff use the mobile app for arrival check-ins, on-site reporting, and work-hour validation. The admin backend provides dashboards, completion rates, satisfaction tracking, quality alerts, leave management, electronic signatures, and more. The Pro plan includes a full audit trail, while the custom plan offers APIs and integrations. The permission system is not clearly described in the main content, so it appears suitable for collaboration around team workflows, but support for complex role-based permissions still needs to be confirmed.
Pricing is relatively transparent: Solo costs €19/month for up to 3 caregivers; Équipe costs €49/month for up to 10; Pro costs €129/month with unlimited caregivers; and large organizations receive custom quotes. The page also shows annual billing at roughly a 15% discount, bringing the prices to €16/€42/€110 per month. All prices are before tax. All plans include support and updates, require no commitment, can be changed or canceled, and come with a 14-day free trial.
Its strengths are strong industry fit and coverage of common requirements in the French SAP sector, including compliant invoicing, CESU, tax certificates, and Nova teletransmission management, which can reduce duplicate data entry for scheduling and billing. The mobile app is also well suited for frontline staff carrying out field tasks. The drawbacks are that public information is limited regarding data security, GDPR, encryption, backups, and payment methods. Third-party integrations are only mentioned via API access in the custom plan, with no ecosystem or integration list provided.
Vokko is best suited to France-based home care, domestic assistance, elderly care, and similar organizations, especially teams that need compliant invoicing and Nova settlement workflows. For use in China, the language, regulations, payment methods, and local invoicing system may not match local requirements, and network accessibility is unknown. Chinese users would be better off evaluating local housekeeping / elderly-care SaaS products, WeCom ecosystem solutions, or custom scheduling and billing platforms.
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