Proper Solutions LLC is a merchant payment services provider based in Miami, USA. It offers growing businesses capabilities such as in-store POS, mobile payments, online payments, invoicing, and recurring billing. Rather than positioning itself as a large global payments platform, it emphasizes transparent pricing, hardware deployment, and hands-on support from a localized merchant services team.
The use cases disclosed on the website are fairly comprehensive: countertop POS, handheld devices such as Clover Flex, self-service checkout kiosks, the Authorize.net online gateway, virtual terminals, digital invoices, and subscription billing. It supports credit cards, debit cards, eChecks, PayPal, Apple Pay, and Google Pay, and can integrate with Shopify, WooCommerce, and more than 100 shopping carts. On security, it mentions PCI compliance, encryption, tokenization, and fraud tools, but does not go into detail on risk-control rules, chargeback management, or risk models.
Its main selling point is two pricing models: Interchange-Plus, which applies a fixed transparent markup on top of the actual interchange cost, and Zero-Fee, where the cardholder pays a service fee at checkout. In the example provided, a $100 transaction costs $2.15 under Interchange-Plus, including a $0.35 markup for Proper; under Zero-Fee, the example service fee is 3.5%, and the merchant receives the full $100. The website states that there are no setup fees, annual fees, PCI compliance fees, early termination fees, statement fees, or batch fees, but full pricing still requires a custom quote. For settlement, the site only mentions βnext business dayβ funding for invoice payments and daily reporting, without providing an SLA that covers all scenarios.
The advantages are that the pricing structure is clearly explained, making it suitable for small and mid-sized merchants looking to move away from tiered pricing and hidden fees. It also provides installation, configuration, training, and ongoing human support, which is practical for restaurants, retail, and service businesses. The downsides are that its coverage appears focused on South Florida, so on-site service for non-local merchants may be limited; the underlying acquiring institutions, licenses, and full fee schedule are not disclosed; and while Zero-Fee is described as compliant with Visa/Mastercard rules, it places higher demands on customer experience and compliance execution.
It is better suited to U.S.-based retail stores, restaurants, salons, contractors, ecommerce businesses, nonprofits, and merchants looking for statement reviews and rate optimization. For Chinese merchants that need cross-border acquiring, RMB settlement, or local customer support, the website does not show relevant support. Access status from mainland China cannot be determined from the text, so it is marked as unknown. Alternatives to consider include Stripe, Square, Clover, Toast, Authorize.net, or PayPal/Braintree.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on propersolutions.com official site.
propersolutions.com is an United States Payments provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach propersolutions.com directly.