Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
PollingAgent is a polling and survey platform focused on mobile research via USSD, while also supporting SMS and a mobile App. It is positioned not as a traditional online form tool, but as a way to let audiences without smartphones or internet access take part in surveys, with results displayed in real time. The website lists its operating address in Kampala and uses a smsone.co.ug contact email, giving it a clear local service background in Uganda.
In terms of channels, PollingAgent’s main focus is USSD. Its advantage is that users do not need to install an App or have internet access; they can participate much like topping up mobile airtime. It also offers SMS options and a mobile App, giving it broader reach than a single online questionnaire. Feature-wise, it supports real-time voting, PowerPoint integration, report visualization and export, and customization based on a customer’s polling or survey logic. Its developer API can connect with Web applications or CRM systems and trigger real-time actions, making it suitable for embedding feedback workflows into business systems.
Pricing transparency is reasonable: the free plan supports 50 responses per Poll but does not include USSD/SMS Credits; paid plans range from $15/month to $150/month, with response allowances from 150 to 1000. The USSD Credit unit price drops from $0.14 to $0.10, and plans include varying amounts of free SMS Credits; $500+ is for custom plans. On performance, the official website emphasizes instant USSD surveys, higher response rates, and real-time results, but it does not disclose delivery rates, latency, concurrency, SLA, or detailed carrier coverage. As a result, large-scale or mission-critical projects still require further validation.
The strengths are that it is well suited to low-internet-coverage environments, and the combination of USSD, SMS, and App channels improves reach. PowerPoint integration is useful for live interaction in meetings, classrooms, roadshows, and similar settings. Its API and customization capabilities also make enterprise workflow integration easier. The drawbacks are that public information lacks detail on compliance, data protection, payment methods, coverage regions, and technical documentation, while SMS costs are not fully explained.
PollingAgent is better suited to event organizers, enterprise research teams, education and training providers, public-service feedback projects, and initiatives that need to reach feature-phone users in Uganda or similar markets. For users in China, its USSD capability is usually highly dependent on local carrier resources, so direct cross-border usage has limited value. There is no clear evidence regarding website accessibility from China, so it should be considered unknown. If targeting the Chinese market, local SMS providers, Wenjuanxing, Tencent Questionnaire, and similar alternatives may be more appropriate.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on pollingagent.com official site.
pollingagent.com is an South Africa Comms & Email provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach pollingagent.com directly.