polavis.de

What It Is

POLAVIS GmbH is based in Berlin. The core products shown on its website are a patient portal for hospitals and a module for “online appointments and digital appointment management.” It is not a general-purpose SaaS scheduling tool; instead, it is designed around German hospital digitalization, KHZG, and future hospital transformation scenarios, with an emphasis on understanding clinical workflows, delivering projects on schedule, and covering the patient journey.

Core Features and Integrations

Online appointment booking can be embedded seamlessly into a hospital website, allowing patients to choose appointments on their own. Hospitals can configure different appointment types and service catalogs by location, specialty, department, or organizational unit, and define the corresponding workflows. During the booking process, patient data and documents can be collected; after registration, patients submit them through a secure TAN process in line with DSGVO/GDPR requirements. The system also supports automatic notifications and reminders, and can check real-time availability based on staff, room, and equipment calendars. In terms of integration, the website explicitly mentions KIS synchronization: it can retrieve free and occupied time slots from KIS calendars, and can also connect to existing appointment management solutions or Outlook, reducing duplicate maintenance.

Deployment, Security, and Collaboration

POLAVIS online appointment booking is explicitly offered as an on-premise solution, installed and operated within the hospital’s own IT environment. This is attractive for German hospitals handling sensitive patient information, as it enables data to remain in-house. The main security and compliance information provided includes the TAN process, DSGVO/GDPR compliance, and internal data storage; however, the website does not disclose more granular details such as ISO certification, B3S, TI, audit logs, or permission models. Team collaboration, role-based access control, and back-office approval workflows are also not clearly described.

Pricing and Service

The official website does not publish packages, pricing, a free plan, or trial information. Instead, it primarily directs users to book a demo via form, phone, video meeting, or in person. Its sales model is closer to project-based enterprise software or hospital IT procurement. The website emphasizes multiple successful implementations and quotes a customer review stating that the process from solution design to digital outpatient connection took about eight weeks, but it does not disclose specific SLA terms, support tiers, or training deliverables.

Pros, Cons, and Who It’s For

Its strengths are a strong focus on hospital patient portals, support for on-premise deployment, KIS/Outlook integrations, and configurable appointment workflows. It is suitable for hospital outpatient departments, specialty centers, hospital groups, and digital transformation teams. Its drawbacks are limited transparency around commercial information, APIs, permissions, compliance certifications, and international documentation. Accessibility from China is unknown; even if accessible, the product is clearly built for the German healthcare system, so payment, regulatory, and local HIS integration fit remain uncertain. Chinese hospitals should generally prioritize evaluating local hospital IT vendors, while cross-border hospitals or German medical institutions may contact POLAVIS for further solution assessment.