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What It Is

Trash Flow is an all-in-one business software platform developed by Ivy Computer, Inc. for the waste collection industry. It covers use cases such as residential, commercial, and industrial hauling, roll-off containers, transfer stations, landfills, and scale houses. It is not a general-purpose CRM or ERP system; instead, it is designed around the billing, routing, work order, container, and payment workflows of waste haulers.

Core Features and Collaboration

Key product modules include Billing, Advanced Billing, Route Management, Container Tracking, Dispatch, Trash Billing, TipTicket, TeleRoute, Route Optimization, and more. On the billing side, it supports multiple billing cycles, invoices/statements, discounts and promotions, financial and customer reports, and work order dispatching. On the routing side, it supports customer route assignment, temporary add-ons, route sheet printing, skipping customers with suspended service, route profitability reports, and shortest-path optimization. The container module can manage the location, delivery, purchase, and rental billing of roll-offs, compactors, dumpsters, and similar assets. For collaboration, it offers a multi-user network edition, access controls, dispatch screens, and driver-side messaging/reply capabilities.

Pricing and Trial

Pricing is relatively transparent and follows a traditional modular perpetual-license model. Trash Flow Lite starts at a one-time price of $900, Trash Flow is $2,350, and Trash Flow Plus is $3,050. The standalone Container Tracking module is $550, while the highest example bundle is $4,150. The page also mentions that SaaS pricing is available, but does not disclose subscription pricing. For trials, it offers a free 90-day Demo/License. After purchase, the first 90 days of 24-hour technical support are free, with annual support contracts available thereafter.

Pros and Cons

Its strengths are clear industry depth: billing, routing, dispatch, containers, payments, and scale-house workflows can be connected into a closed loop. The 90-day trial period is relatively generous, and support is available via phone, email, Live Chat, and a technical support hotline. The drawbacks are that public materials still show a clear reliance on downloadable Windows 10/11 software, while cloud deployment details are incomplete. API availability, developer ecosystem, and security/compliance certifications such as SOC or ISO are not disclosed. Apart from Accounting Link, Scale Interface, Excel export, and payment capabilities, information on third-party integrations is limited.

Who It’s For and Access from China

Trash Flow is better suited to small, midsize, and larger waste hauling companies in North America, roll-off operators, transfer stations, or landfill teams—especially businesses looking to replace QuickBooks plus paper route sheets. Its accessibility from China cannot be determined from the available text. Given that its payment support includes Visa, Mastercard, Discover, American Express, and U.S.-style bank check processing, local Chinese payments, maps, tax invoices, regulatory reporting, and Chinese-language support would most likely require alternatives or customization. Chinese users may want to first evaluate local sanitation/solid-waste management systems, or industry-specific customized solutions built on Yonyou/Kingdee.