pepami.com

What It Is

ペパミ is a Japan-focused salon booking assistant operated by 株式会社ゴタール. Its positioning is highly vertical: it automatically transfers reservations made by customers via LINE into HOT PEPPER Beauty’s SALONBOARD. It targets salons such as hair salons, nail salons, eyelash salons, esthetic salons, bodywork clinics, and hair removal shops, helping staff avoid repeatedly checking availability between LINE and SALONBOARD, manually entering bookings, and missing reservations that can lead to scheduling conflicts.

Core Features and Integrations

The core product is “LINE with サロンボード”: customers can make reservations through the familiar LINE chat interface, and the system registers those bookings directly in SALONBOARD. The site also explicitly lists 1-on-1 chat, カルテ functionality, unlimited reservation intake, unlimited message sending and receiving, unlimited customer count, and mentions “AI予約.” As for third-party integrations, the available information is mainly centered on LINE/LINE公式アカウント and SALONBOARD; there is no visible integration with other CRM, POS, payment, or marketing tools.

Pricing and Service

Pricing is a single plan at 4,680 yen per month, with no initial fee, no implementation fee, no reservation commission, and no fixed contract term. A 1-month free trial is available, and the site states that all features can be used. For support, both chat support and phone support are listed as free, which should make onboarding relatively friendly for small salons.

Pros and Cons

The advantages are its focused use case, transparent pricing, and lack of booking commissions. It is a good fit for Japanese shops that already rely on LINE for customer communication and use SALONBOARD. It can reduce manual data entry and the risk of missed bookings, while also helping salons keep customer touchpoints within their LINE-based private traffic channel. The drawbacks are limited enterprise-level disclosure: there is no visible information on role permissions, multi-location management, API, Webhooks, encryption, audit logs, backups, or compliance certifications. Its value is also tightly bound to the Japanese LINE and HOT PEPPER/SALONBOARD ecosystem.

Best Fit and Access from China

It is best suited to small and midsize salons operating in Japan that already use SALONBOARD for reservation management and want to accept LINE-based bookings. For merchants in mainland China, LINE and SALONBOARD are not mainstream infrastructure, so the practical fit is limited. The site does not clarify network accessibility or supported payment methods for China, so these remain unknown. Chinese alternatives would more likely include WeCom, WeChat Mini Program booking systems, and local beauty-industry store SaaS platforms.