Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Pelican Hotel Solutions is a brand under Endurance Technology Solution, while the text also references company information for Hotelexchange.com Pte Ltd. It is positioned as an internet technology and e-commerce solutions provider for the hotel and accommodation industry, with a focus on helping hotels improve direct booking conversion on their official websites, manage channel distribution, increase loyalty-driven repeat purchases, and enhance brand presentation on hotel websites.
Its core modules include a Hotel Booking Engine / Central Reservation System, designed to convert visitors to a hotel’s official website into booking customers; a Channel Manager, which connects multiple OTAs through a single system to sell rooms; and a Hotel Loyalty Management System, which can automatically manage member points and support redemption for bookings. It also offers hotel website design services, emphasizing brand and positioning expression. The crawled text also describes an automated promotion engine: after a hotel creates new rates, packages, or promotions, the system can automatically publish them to the official website, social media, and email newsletters, allowing guests to share them and complete bookings.
The publicly available content does not disclose plans, pricing, billing models, a free version, or trial policy. It also does not clarify whether deployment is fully cloud-based, self-hosted, or hybrid. In terms of integrations, it only states that the channel manager can connect to “hundreds of OTAs,” and that promotions can be distributed to the official website, social media, and email newsletters, but it does not list specific OTAs, PMS platforms, payment gateways, CRM systems, or accounting systems. No API or developer documentation is mentioned either.
The terms mention a customer login area, user IDs and passwords, and restricted access areas, suggesting that the system may include a customer backend. However, there are no details on role-based permissions, team collaboration, approval workflows, or similar features. On security and compliance, the text mainly consists of website terms of use, such as prohibitions on malware, restrictions on automated scraping, and account confidentiality requirements. It does not disclose encryption, backups, data location, PCI, GDPR, or security certifications. Customer testimonials mention smooth implementation, good communication, and a stable, easy-to-use system, but there is little detail on SLAs or support channels.
Its strengths are its strong focus on hotel direct booking and distribution scenarios. The combination of booking engine, channel management, loyalty management, official website design, and promotional outreach is fairly comprehensive, making it suitable for independent hotels, resorts, and small hotel groups looking to build direct sales capabilities through their own websites. The main drawback is limited transparency in public information: key procurement factors such as pricing, security, integrations, API availability, and deployment model all require further inquiry.
China access cannot be determined from the available content, and payment methods are not disclosed. For hotels in China or properties targeting Chinese guests, it would still be necessary to verify website access speed, Chinese-language support, local payment options, compatibility with domestic OTAs, and WeChat ecosystem integration. Comparable hotel distribution and booking systems include SiteMinder, Cloudbeds, D-EDGE, Sabre SynXis, and Shiji.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on pelicansolution.com official site.
pelicansolution.com is an Thailand Travel provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach pelicansolution.com directly.