oxhy.com

What It Is

Oxhy positions itself as a “modern Med Spa OS” for medical aesthetics and med spa businesses, bringing Booking, EMR, POS, marketing, and analytics into one platform. It emphasizes replacing Zenoti and Boulevard, with the goal of reducing the complexity of using multiple disconnected SaaS tools across a clinic or chain.

Core Features and Workflow

Based on the available materials, Oxhy appears to offer a fairly comprehensive feature set. Its smart scheduling supports calendars for multiple service providers, drag-and-drop rescheduling, online booking, and no-show recovery. The EMR is tailored to aesthetic injection scenarios, with interactive facial diagrams, unit tracking, before-and-after photos, and consent form storage. The POS can handle services, retail products, packages, memberships, tips, and discounts, while remaining compatible with existing Square terminals and card readers. On the marketing side, it includes birthday gifts, win-back campaigns for lapsed clients, 24-hour reminders, review requests, plus review aggregation from Google, Yelp, and Facebook with AI-generated reply suggestions. For permissions, the demo environment shows roles such as Owner, Admin, Manager, Provider, Front Desk, and Client Portal, indicating that the product is designed to separate work views by role and location.

Pricing and Trial

The website does not disclose official plans, pricing, or billing cycles, so it is difficult to assess long-term cost or value for money. What can be confirmed is that Oxhy offers 15-minute demo bookings and a live demo, marked as requiring no credit card, using real demo data, and providing full-feature access. This is relatively friendly for pre-purchase evaluation.

Pros and Cons

Its main strength is strong vertical fit for the med spa industry, especially the closed-loop workflow formed by aesthetic EMR, membership/session deduction, Square POS, and review management. The interface and processes also appear to be designed around front desk, provider, and operations roles. The main drawback is the lack of key information: it only mentions being “HIPAA-aware” without further details on encryption, audits, permission logs, or compliance certifications. API access, developer support, and broader third-party integrations are also not clearly disclosed.

Who It’s For and Access from China

Oxhy is better suited to med spa businesses centered on the U.S. market, especially aesthetic clinics and growing chains that already use or plan to use Square. Its accessibility from China is unknown. In addition, its payments, SMS, review platforms, and medical data compliance are clearly oriented toward the U.S. ecosystem, so Chinese teams should carefully evaluate network connectivity, payment methods, local privacy compliance, and possible alternatives. In China, local systems for beauty/medical aesthetics store management, CRM, appointment booking, and checkout may be more suitable substitutes.