ourtrip.com.br

What It Is

OurTrip is a Brazilian online travel e-commerce platform operated by Ourtrip Viagens e Turismo LTDA. The website is presented in Portuguese and priced in BRL, offering bookings for hotels, flights, and dynamic packages. The platform clearly positions itself as an intermediary, connecting users with hotels, airlines, accommodation platforms, and other travel service providers; it does not directly provide accommodation or transportation services.

Core Services and Supply Chain

Its core features include hotel search, hotel booking, flight sales, and “dynamic travel” packages that combine flights, accommodation, transfers, activities, insurance, and other services into a single transaction. The text indicates that suppliers are responsible for publishing prices, inventory, images, descriptions, change/cancellation rules, and availability, while OurTrip primarily handles display, matching, payment, and order management. This model helps the platform scale its supply quickly, but the service experience depends heavily on third parties.

Pricing, Commissions, and Payment

The platform does not disclose its commission rates for suppliers. User-facing costs include room rates or fares set by suppliers, taxes, government fees, OurTrip service/intermediation/administration fees, and any additional charges that may be collected on-site or directly by hotels or airlines. Flight changes or cancellations may incur airline penalties, fare differences, and OurTrip administration fees. The site indicates support for payments in up to 12 installments and bank transfers, and advertises up to 5% Tripcash cashback on hotel bookings.

Pros and Cons

Its strengths are solid localization, coverage of popular Brazilian destinations, support for hotels, flights, and bundled itineraries, and Tripcash cashback, which may appeal to frequent travelers. The terms provide relatively detailed explanations of intermediary liability, supplier responsibility, and change/cancellation risks. The drawbacks are that the platform does not control final service delivery; users need to pay close attention to hotel quality, flight changes, baggage rules, no-shows, low-cost airline add-on fees, and similar issues. Some fees and rules may be determined by suppliers, making pre-purchase cost verification relatively burdensome.

Who It’s For and Access from China

The platform is better suited to Brazil-based or Portuguese-speaking users booking domestic hotels, flights, and travel packages, especially consumers who accept installment payments and want to accumulate cashback. For users in China, the text does not provide information on accessibility from Chinese networks, cross-border payments, or Chinese-language support, so its access status should be considered unknown. If an international alternative is needed, options include Booking.com, Expedia, Decolar, Kayak, or Google Travel.