OurPBX is a hosted PBX, VoIP, and Business SMS platform operated by OurSRV Techno Solutions Pvt Ltd, positioned as a cloud communications system for modern businesses. It does not require on-premise hardware and offers Hosted PBX, SIP Trunking, call center features, and A2P 10DLC messaging. The site repeatedly emphasizes businesses operating in the United States and presents the service as being designed around U.S. telecom compliance requirements.
Its voice features are fairly comprehensive, including HD VoIP, cloud PBX, IVR, call routing, voicemail-to-email, call recording, remote-office extensions, SIP trunking, plus call center capabilities such as queue management, real-time reporting, and intelligent agent routing. On performance, the website claims carrier-grade voice routing, redundant infrastructure, and 99.99% uptime. On the messaging side, the focus is mainly A2P 10DLC for customer care and notifications, such as billing reminders, installation appointments, ticket updates, and security verification. It explicitly states that the service is not intended for marketing or promotional messages.
The main content does not disclose specific plans, DID monthly fees, call rates, or SMS pricing. It only states that fees are billed in advance and are generally non-refundable, while promoting potential savings of up to 60% compared with traditional phone lines. For integrations, it only mentions integration with CRM and business tools, as well as adding extensions, numbers, and features through a portal. No public API, SDK, Webhook, or developer documentation was found, so there is limited information available for development teams to evaluate.
Compliance is one of the serviceβs main selling points. The text lists STIR/SHAKEN, TCPA, CTIA, TCR campaign registration, A2P 10DLC, and opt-out keyword handling requirements such as STOP, HELP, CANCEL, END, QUIT, and UNSUBSCRIBE. The platform prohibits SHAFT content, phishing and fraud, unregistered traffic, robocalls, and cold outbound calls without consent. For support, the FAQ says critical issues receive 24/7 technical assistance, while standard support is handled by phone and email, with help center resources also available.
The strengths are its combined voice and SMS capabilities, clear compliance messaging, and suitability for U.S.-focused customer support, notifications, and remote work scenarios. The drawbacks are opaque pricing, positioning that appears mainly limited to the U.S. market, a lack of detailed evidence around SMS deliverability and voice SLA, and insufficient API information. It is better suited to small and midsize businesses that want to outsource U.S. voice compliance, deploy cloud telephony, and send customer notification SMS. If you need large-scale global messaging, marketing SMS, or a deep API platform, it is worth comparing Twilio, Telnyx, Bandwidth, Plivo, and similar providers.
The main content does not provide information about accessibility from mainland China, RMB payments, or local compliance, so its China access status can only be considered unknown. If your primary use case is reaching users in mainland China, local alternatives such as Alibaba Cloud SMS, Tencent Cloud SMS, and Huawei Cloud Message & SMS should usually be evaluated first.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on oursrv.com official site.
oursrv.com is an India Comms & Email (Voip/Hosted Pbx) provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach oursrv.com directly.