ordermood.app

What It Is

ordermood is a mobile ordering and payment system for the food and beverage industry, provided by Swiss company ordermood GmbH. It enables customers to place takeaway, pickup, dine-in orders, and make payments via smartphone. The goal is to reduce waiting times, cut down on staff trips back and forth, minimize cash-collection errors, and connect the ordering workflow to a restaurant’s existing POS system.

Key Features and Integrations

Based on publicly available information, ordermood offers a fairly complete feature set: delivery orders, Takeaway pickup, dine-in ordering, open table payments, menu management, integrated payments, and unlimited orders. The White Label plan also supports custom branding, customized layouts, and your own domain name. The system can connect to existing cash register/POS systems and claims to offer interfaces for multiple POS providers. Its current online acquiring partners include SIX Payment and moolie. Supported payment methods include cash, Mastercard, Visa, Twint, PostFinance, paydirekt, Apple Pay, and Samsung Pay; PayPal is also mentioned on the site.

Pricing and Trial

Pricing is relatively transparent: Light costs CHF 60/month and is designed for delivery and pickup; Full costs CHF 120/month and adds dine-in ordering and open table payments; White Label costs CHF 150/month and targets businesses that need branded ordering. Light and Full have a one-time setup fee of CHF 240 per restaurant, while the White Label setup fee is calculated based on the work involved. All plans also charge 1% of order value, excluding payment service provider fees. A plus is that there is no minimum contract term, but self-service trials are not available—you need to book an online demo instead.

Pros, Cons, and Who It’s For

The strengths are its clear focus on restaurant use cases and practical functionality: it can reduce queues, waiting for bills, and manual payment collection. It also provides around 45 minutes of online training, making it relatively approachable for small and medium-sized restaurants. Limitations include the lack of public information on team permissions, data security compliance, API/developer documentation, and other common enterprise software capabilities. Total transaction costs will also depend on the rates charged by payment service providers. It is suitable for restaurants, fast-food outlets, bars, hotels, cafeterias, cinemas, stadiums, festivals, and restaurant chains, especially merchants in the Swiss and German markets.

Access from China and Alternatives

The site does not disclose its accessibility from mainland China, RMB payment support, Chinese-language support, or local acquiring capabilities, so china_access can only be assessed as unknown. If you mainly operate in China, more realistic alternatives include Meituan/Dianping merchant tools, WeChat or Alipay mini-program ordering, Keruyun, 2DFire, Hualala, and other local restaurant SaaS platforms.