orderinn.co.uk

What It Is

Orderinn is an ordering and EPOS system for takeaway shops and restaurants in the UK. It provides online ordering, iOS/Android apps, in-store EPOS, automatic order printing, order monitoring, Google and SMS marketing, reporting and analytics, and more. Its positioning is closer to a local restaurant digitization tool than a general-purpose enterprise SaaS product.

Core Features and Integrations

In terms of functionality, Orderinn covers the key parts of running a takeaway business. Its EPOS supports touchscreen ordering, caller ID, UK postcode recognition, customers’ recent orders, distance display, automatic discounts, and editing of menus and cooking instructions. The mobile apps and online ordering support card/online payments, automatic order printing, discount calculation, and related workflows. On the marketing side, it offers Google and SMS marketing, making it suitable for merchants that want to reduce their reliance on third-party delivery platforms. Publicly disclosed third-party integrations are limited: it can only be confirmed that it supports App Store, Google Play, online payments, and Google/SMS marketing. Specific payment gateways, accounting systems, CRM integrations, or APIs are not stated.

Pricing and Trial

Pricing is relatively transparent: Starter is £75/month, with hardware at £525, 100 orders/month, and no commission; Takeaway is £30/month, with hardware at £615, a 7% order commission, and unlimited orders; Restaurant is £40/month, with hardware at £725, unlimited orders and booking, and also a 7% commission. It offers a one-month free trial, allows plan changes at any time, and does not require a contract. Payment methods include direct debit, credit/debit cards, and PayPal. Note that for high-volume merchants, the long-term cost under the 7% commission model may increase significantly.

Pros and Cons

The main advantage is that the product is highly tailored to takeaway and restaurant use cases, with a fairly complete workflow covering order taking, checkout, printing, payments, marketing, and reporting. It also has a local office plus phone and email contact options. The downside is limited disclosure of enterprise-level information: there is no clear information about team permissions, data security and compliance, SLA, APIs, self-hosting, or cloud deployment. The crawled page content also contains a large amount of phpinfo server configuration output, which usually indicates an information exposure issue on the website and negatively affects the security impression.

Who It’s For and Access from China

Orderinn is better suited to UK-based takeaway shops, independent restaurants, and small restaurant chains, especially merchants that need their own app and online ordering channel. For Chinese merchants, the product is clearly designed around UK postcodes, the UK local restaurant market, and GBP payments, so its fit is limited. Access from China cannot be determined from the available text. If operating in China, more practical alternatives would be Meituan, Ele.me merchant systems, or local restaurant SaaS platforms; overseas, it can be compared with Toast, Square, Lightspeed, Flipdish, and similar products.