onereg.co.uk

What It Is

One Reg is a visitor/customer registration system for offline venues such as pubs. It focuses on solving the efficiency, privacy, and GDPR compliance issues associated with paper-based sign-in, while also supporting NHS Track and Trace requirements during COVID-19. Customers register by scanning a venue-specific QR code, with no app download required.

Core Features and User Experience

The core workflow is very lightweight: each pub receives a unique printable QR code, and customers scan it with a smartphone to enter their name and contact details. The system then stores the data securely by venue. Once registration is complete, the customer’s phone displays a visual verification result, making it easy for staff to check. The text also mentions support for multiple entrances and the ability to add additional data fields as needed. Overall, it is more of a purpose-built registration SaaS than a full visitor management platform.

Pricing and Plans

The public pricing is fairly clear: the Basic plan has a £150 + VAT setup fee, plus £10 + VAT/month as a data storage fee. The text does not mention a free version, trial period, refund policy, higher-tier plans, or supported payment methods.

Security, Compliance, and Deployment

One Reg explicitly emphasizes GDPR Legislation and COVID-19 Compliance. Data is securely stored by pub location and can be accessed 24/7 when needed for NHS COVID-19 Track and Trace. However, the page does not disclose key security details such as encryption, access controls, audit logs, data retention periods, or backup mechanisms. The deployment model is also not clearly stated, though the monthly data storage fee and online access suggest it is closer to a cloud-based service.

Pros, Cons, and Who It’s For

Its strengths are fast deployment—it claims implementation can be completed within 5 minutes—low friction for customers because no app download is required, and a QR-code model that works well for venues with multiple entrances. Its limitations are a relatively narrow feature scope, mainly centered on pandemic-related contact-tracing registration, and a lack of information about common enterprise software capabilities such as team permissions, integrations, APIs, and report exports. It is best suited to local pubs, restaurants, and small offline venues in the UK that need compliant registration and quick data retention.

Access from China and Alternatives

Access from mainland China is unknown, and the product is clearly positioned around the UK NHS and GDPR context, with insufficient information on payment methods or compliance suitability for the Chinese market. Domestic alternatives in China may include Wenjuanxing, Jinshuju, Tencent Docs Forms, WeCom, or DingTalk visitor registration solutions.