Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Dibs is an intelligent booking management platform for online and offline fitness studios. Its core pitch is using algorithms to offer incentives to the right customers at the right time, thereby increasing class bookings and studio revenue. It is not positioned as a general-purpose CRM or scheduling system; instead, it focuses more narrowly on bookings, reactivation, and analytics for fitness studios.
The most prominent feature on the public website is Flash Credits: small incentives in the $2–$3 range issued to individual customers to encourage more bookings. The official description claims this mechanism can increase revenue per customer by 37% within 3 months, but the page does not provide sample size, methodology, or case-study details. On the data side, Dibs offers a range of reports and allows users to request new reports from its reporting team, which can then be added to dashboards for repeated use. Dibs can also provide a custom iPhone App, enabling customers to book through the studio’s own app; the Android version is still listed as coming soon.
The website clearly provides a free trial entry point, but it does not disclose plans, monthly fees, per-location pricing, per-member pricing, commissions, or other pricing details. The $2–$3 Flash Credits amount appears to be an operating incentive cost rather than the software subscription price. Before purchasing, buyers should contact sales to confirm total cost, contract term, whether there are implementation fees, and the cost of custom app development.
The main strengths are its focused industry use case, with features designed around booking conversion and repeat purchases for fitness studios, plus reporting capabilities that can be expanded by request. A custom iPhone App may also appeal to boutique studios that care about branded customer experience. The drawbacks are the lack of public information: there is no clear explanation of third-party integrations, payments, permissions, team collaboration, data security and compliance, API availability, or deployment model. The fact that Android is not yet available may also limit reach.
Dibs is best suited to boutique fitness studios, class-based studios, or hybrid online/offline operators that want to improve booking rates, repeat purchases, and revenue per customer. If a business needs a complex membership system, finance integrations, chain-level permissions, China-specific payments, or self-hosted deployment, the current public information is insufficient for evaluation and further demos and due diligence would be necessary.
Access from mainland China is unknown, and the website does not provide information on localization, RMB payments, or China compliance. For teams in China that cannot access the service reliably or require WeChat Pay/Alipay, local SMS, and Chinese-language support, it may be worth evaluating overseas products such as Mindbody, Glofox, and Vagaro, as well as local gym management systems, as alternatives.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on ondibs.com official site.
ondibs.com is an United States SaaS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach ondibs.com directly.