onan.com.tr

What It Is

ONAN Software Solutions is an enterprise software and integration service provider based in Istanbul, Turkey, serving hotels, restaurants, guesthouses/student dormitories, and service-oriented businesses. Its website lists products including Zeus PMS for hotel and hostel front-desk management, Zeus POS for restaurant point-of-sale, Farika CRM, Farika Booking, and dormitory/guesthouse management systems. The positioning is to help businesses digitize workflows and improve operational efficiency.

Core Features and Integrations

Based on the information on its pages, ONAN covers CRM/ERP, hotel management, restaurant POS, appointment management, analytics and reporting, and business integrations. Farika Booking supports appointment management via WhatsApp Business; the website also states that TGA integration is ready and free. Higher-tier plans include API access, while enterprise plans support custom integrations, making it suitable for organizations that already have business systems and want to connect booking, customer, reporting, and front-desk workflows. However, the site does not provide API documentation, webhooks, a permission model, or a developer center, so technical transparency is only average.

Pricing and Deployment

For pricing, Farika Randevu Yönetimi is listed at ₺990/month when billed annually, for up to 3 users, including the CRM module, WhatsApp Business, basic reporting, and email support. Farika Booking is ₺2,490/month for up to 10 users, adding appointment management, advanced reporting, priority support, and API access. ZEUS PMS & Restaurant POS uses custom pricing, with a setup fee and annual billing; it supports unlimited users, all modules, custom integrations, 24/7 support, and explicitly offers an on-premise deployment option. The site has “Start for free” and “Request a demo” buttons, but it does not explain the specific rules for a free plan or trial.

Pros and Cons

The strengths are its focused vertical scenarios and a fairly complete combination of hotel, restaurant, appointment, and CRM tools. Some pricing is public, which helps small and midsize businesses make an initial assessment. Support for WhatsApp Business, TGA, API access, and on-premise deployment is also practical for local service businesses in Turkey. The drawbacks are limited security and compliance information: aside from a 99.7% uptime guarantee, there is no disclosure of encryption, backups, data protection certifications, or similar measures. Enterprise features such as team permissions, approvals, and role-based controls are also not explained in detail.

Who It’s For and Access from China

It is better suited to local Turkish hotels, restaurants, guesthouses, student dormitories, and appointment-based businesses that rely on WhatsApp communication. Before using it, Chinese users should pay close attention to network connectivity, language support, Turkish lira payments, invoicing, and localized services. Its accessibility from China cannot currently be determined from the available text. For similar deployments in China, alternatives to compare include Oracle Hospitality, Cloudbeds, Mews, Zoho CRM, HubSpot, as well as local options such as 纷享销客, 销售易, and 客如云.