okuyami-navi.com

What It Is

デジタルおくやみナビ is a digital procedure navigation website for bereaved families in Japan. It helps users handle account cancellations, freezes, and data-related procedures for a deceased person’s mobile phone, bank accounts, credit cards, subscriptions, SNS accounts, cloud services, and more. The site states that it covers 19 categories and over 100 services, with FAQs and service-specific guides.

Core Features and Security

The product is built around three core capabilities: service discovery navigation, priority triage, and guides for 100 procedures. Service discovery helps infer which services the deceased may have used based on factors such as age and lifestyle. Priority triage ranks tasks by urgency, emphasizing high-risk items such as credit cards, mobile phone contracts, and bank accounts first. The guides list required documents, contact details, application channels, and estimated processing times. After registering an account, users can save progress, sync across devices, and use reminders. On the security side, the site emphasizes that users do not need to enter personal information, and that visitor data is stored in the browser. Registered users can save progress on the server and delete their account and progress data. However, no security certifications or compliance standards were disclosed.

Pricing and Business Model

All basic information is free. Visitors can use the procedure guides, service discovery, priority triage, and progress management without registration. A free account adds cross-device syncing and procedure reminders. Premium costs 980 JPY/month, is paid via Stripe, and can be canceled at any time. It includes bulk PDF export, phone/in-person procedure scripts, and preparation sheets for form filling. Professional matching and procedure outsourcing services are still in preparation.

Pros and Cons

Its strengths are a focused use case, broad content coverage, and workflows organized by priority, which can help reduce omissions during an emotionally stressful period. The free basic features also lower the barrier to use. Limitations include that the information is general guidance rather than legal advice; the service coverage is clearly Japan-centric; and it lacks typical SaaS capabilities such as APIs, team permissions, and enterprise integrations. At present, it is more of a personal self-service tool.

Who It’s For and Access from China

It is suitable for family members in Japan who need to handle a deceased person’s digital accounts, subscription charges, financial accounts, and SNS/cloud data procedures. It may also serve as a reference for funeral or legal-related professionals. The text does not specify access conditions from China, so this remains unknown. Payments rely on Stripe, so users in mainland China may need an international payment method that works. For China-local accounts, users should follow the official death-related procedures of banks, telecom operators, Alipay, WeChat, and other relevant providers, and consult local legal professionals where needed.