Oathtrack is a digital care management and communication platform for Recovery Residences and sober living houses. It aims to centralize resident records, finances, applications, documents, tasks, meetings, chat, and safety check-ins in a single system. The site states that it is used by 800+ recovery houses and 1.2k+ house managers, has processed $41.7M+ in payments, and covers 35k+ residents.
The product is built around vertical-industry workflows: resident charts, drug testing, charges/payments, moods, location history, custom forms, applications, surveys, and tracking for goals, treatment, meetings, chores, and behavioral notes. The Professional plan and above include full analytics reports, clinical data, expense management, e-signatures, and custom fields; Diamond adds a resident portal, staff/resident chat, house meetings, location viewing, overnight passes, and chore management. For collaboration, unlimited staff users can be invited, with support for task assignment, group/private chat, file sharing, and scheduled messages, though granular role-based permissions are not disclosed.
Pricing is transparent and charged per bed per month: Basics $2.99, Professional $4.99, and Diamond $7.99. A 30-day free trial is available with no credit card required. The company also promises same-day migration from legacy systems at no extra cost. The system is available on desktop, iOS, and Android, with separate Resident, Staff, and Chat app entry points, making it a typical cloud SaaS offering; no self-hosting information is provided.
The site mentions secure file storage, e-signatures, and encrypted online transactions, with encryption up to 256-bit and at least 128-bit, and support for RSA, DSA, and ECC SSL algorithms. However, it does not disclose compliance certifications such as HIPAA or SOC 2, nor does it explain enterprise-grade security details such as data residency, backups, or audit logs. There is also no mention of third-party integrations, an open API, webhooks, or developer documentation, which is a limitation for more complex institutional integration scenarios.
Its strengths are strong fit for the niche, coverage of the full workflow from intake and care management to communication and payment collection, low pricing, and a low-friction trial. It is well suited to single-site or multi-house recovery residence operators, house managers, and organizations that want to use data to support funding applications. Its limitations are the narrow use case and the lack of clear evidence that it can support deep integrations with EHR systems, payment gateways, BI tools, or internal systems.
The source text does not disclose information about access from mainland China, supported payment methods, or local alternatives, so the status should be considered βunknown.β If a China-based team is evaluating it, they should specifically verify website and mobile app accessibility, USD payment/invoicing, privacy compliance, and whether local form, payment, and collaboration tools may be needed as substitutes.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on oathtrack.com official site.
oathtrack.com is an United States SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach oathtrack.com directly.