novacommerce.es

What It Is

NovaCommerce is an e-commerce technology package for retail stores, with a focus on bulk and fresh-food retailers such as fruit and vegetable shops, grocery stores, pickled-food sellers, bakeries, and gourmet food merchants. It is not an open e-commerce marketplace or a sourcing platform. Instead, it helps offline stores build their own branded websites, online shops, and mobile apps, while connecting online orders with in-store operations.

Core Features

Its basic features include a business website with e-commerce functionality, a blog, contact pages, a product management backend, seasonal products, promotions, recommended products, and discount coupons. Merchants can manage products, prices, images, and content from the backend. Higher-tier plans provide branded Android and iOS apps, allowing customers to place orders, pay, receive promotions or order-status push notifications, and use customer cards, discounts, or points features. The Integral plan further adds store management software, covering weighing, keyboard or barcode-based invoicing, multiple payment methods, cash management, receipt and invoice printing, commission calculation, inventory, shrinkage, purchase documents, and recalculating selling prices based on purchase costs.

Pricing and Fulfillment

Its subscription pricing is relatively clear: Compacta is 99€/month, billed annually; Profesional is 220€/month, billed annually; Integral requires a quote. All plans also include a one-time 300€ launch package, covering installation and go-live, user training, initial product and price import from Excel, and 25 product photos. Additional photo packages cost 95€/25 photos. For payments, credit cards are supported, and merchants can keep their current banking terms. For fulfillment, merchants handle their own inventory and can use their own delivery service or the delivery companies provided by NovaCommerce, with Stuart integration also supported.

Pros, Cons, and Who It’s For

Its strengths lie in its strong vertical focus. It is designed around the needs of local food retailers, including weighing, inventory, shrinkage, membership, repeat purchases through apps, and delivery. It also includes phone-based technical support and training, which lowers the barrier to adoption. The drawbacks are that public materials do not clarify support for multiple languages, multiple currencies, cross-border selling, marketplace traffic, or an open plugin ecosystem, and Integral pricing is not transparent. As a result, it is better suited to small and medium-sized merchants with existing offline stores that want to offer local online ordering and membership operations. It is less suitable for Chinese cross-border sellers or multi-market branded stores.

Access from China and Alternatives

The available materials do not provide information on network access from China, Chinese-language support, or Chinese payment methods, so its accessibility from China can only be marked as unknown. Chinese merchants looking for similar capabilities may compare Shopify, WooCommerce, PrestaShop, and Wix eCommerce, or combine a local POS/ERP system with delivery tools.