New Communicator is a company-wide Microsoft Teams notification app from the Japanese vendor Communitio Corporation. Its core goal is to solve the problem of “company-wide emails not being read.” Rather than using traditional email, SMS, or voice channels, it pushes important notices directly to employees’ Teams personal chats or dedicated chats, targeting internal enterprise communication scenarios.
In terms of channel, it is an IM / enterprise collaboration messaging channel that depends heavily on Microsoft Teams. The page highlights that messages can be sent to all employees, or targeted by business division or employee attributes. Higher-tier plans support segmented delivery across up to 6 dedicated chats. Supported content formats include titles, images and text, video, and variable insertion, allowing names or personal attribute information to be inserted into templates so that mass notifications feel more like messages “sent to you personally.”
On performance, the copy provides strong evidence for large-enterprise use: it can send broadcasts to 150,000 accounts; in the Tokio Marine & Nichido case study, around 40,000 employees receive an average of 15 deliveries per month with stable operation; and the NEC case headline mentions an open rate above 80%. Compared with email, its advantage is that Teams personal chats and push notifications reduce the likelihood of messages being buried. For integration, the product can be automatically installed in Microsoft Teams, imported in 15 minutes, and requires no maintenance, but the body text does not disclose an open API, webhook, or SDK.
Pricing is not public and requires requesting materials or asking for a quote. The page mentions that it can be deployed through an Azure contract MACC and has obtained Azure IP co-sell–related eligibility; Pro / higher-tier plans are also referenced. On compliance, the body text only states that there are terms of use and a privacy policy, and that Tokio Marine & Nichido conducted multiple security reviews before adoption, assessing the security management framework for services handling personal information. However, no specific certifications such as ISO or SOC are listed.
Its strengths are deep Teams integration, lightweight deployment, suitability for large-scale organizations, support for permissions and results visualization, and the ability to manage both urgent and non-urgent internal notices in a unified way. Its weaknesses are its heavy dependence on Teams, limited value for companies that do not use Teams, opaque pricing, and poor fit as an external customer SMS, email marketing, or voice notification platform. It is best suited to large enterprises in Japan, and to information systems, HR, general affairs, and internal communications teams using Microsoft 365 / Teams.
The body text does not provide information on access from mainland China, network connectivity, payment methods, or local support, so these remain unknown. If used in a mainland China office environment, Teams and site accessibility, Azure procurement, and compliance requirements should be verified separately. Alternatives include Microsoft Teams Company Communicator, Viva Engage, Slack enterprise announcements, as well as announcement features in WeCom, DingTalk, and Lark for the China market.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on newcommunicator.jp official site.
newcommunicator.jp is an Japan Comms & Email provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach newcommunicator.jp directly.