neoclik.com

What It Is

Neo'Clik is a digital ordering and production management system designed for traditional fresh-food counters, covering scenarios such as meat, deli foods, seafood, cheese, traiteur, processing workshops, and community catering. It is not simply a self-service ordering screen, but a store-level ecosystem made up of customer touchscreen terminals, preparation tablets, and an admin backend. Its goal is to connect pre-orders, immediate pickup, ingredient planning, and production scheduling.

Core Capabilities

From the customer side, users can browse products on the terminal, view ingredients, prices, calories, allergens, wine/food or bread pairing suggestions, and cooking recommendations, and filter products by allergen. Orders can be set for immediate pickup or delayed pickup. After payment is completed, the order is sent instantly to the preparation tablet. The system calculates ingredient needs based on sales, and supports production grouping, automatic assignment of customer orders, label printing, and pickup notifications. In the backend, stores can manage products, images, prices, descriptions, subcategories, and store branding. It also provides statistics such as revenue, average order value, number of orders, top products, and product sales, with exports available for integration into store management tools.

Pricing

Its business model is relatively clear: a one-time hardware investment of €4,990 excluding VAT, including the touchscreen terminal, preparation tablet, and TPE payment terminal. The software subscription is €349 excluding VAT per month, covering the software, updates, support, and maintenance. There is also an optional recipe-content offering, charged per item, as a 10-recipe bundle, or via an annual unlimited subscription. The text does not mention a free version or trial.

Pros and Cons

Its strengths lie in its vertical focus and complete workflow. It can reduce queues, order errors, manual communication, and fresh-product waste, while strengthening the digital image of a store’s fresh-food counters. It also states that it complies with RGPD, automatically deletes customers’ personal data after order delivery, and includes training, remote maintenance, automatic updates, and on-site support when necessary. Its limitations are that it requires a stable internet connection; it is not deeply or natively integrated with existing systems, relying mainly on statistical exports; and it does not disclose details about APIs, permission management, payment methods, or offline mechanisms. The mobile app and anti-waste ZenPack are still planned for future versions.

Who It’s For and Access from China

Neo'Clik is better suited to offline fresh-food retail in Europe, traditional supermarket counters, and processing-oriented stores, where it can improve scheduled production and pickup experiences. It is not suitable as a general-purpose POS, delivery platform, or standard ecommerce SaaS. The text does not provide information about access from mainland China, so its accessibility is assessed as unknown.