mymentality.nl

What It Is

myMentality is a healthcare client portal from Turn2Media, primarily serving Dutch care organizations and GGZ mental health institutions. It emphasizes “giving clients control over their own care process,” enabling patients, care providers, family members, and legal representatives to communicate, view information, and collaborate around the same care pathway.

Core Features

The product offers a fairly comprehensive feature set, covering schedule management, online treatment, ROM questionnaires, a personal diary, secure email, support plans, social networks, lab results, record access, medication and prescription renewals, waiting lists, Patient Journey automated tasks, and gamified motivation for young people. Its value is not just in “displaying portal information,” but in bringing patient engagement, doctor-patient communication, information sharing, and care workflow management into a single cloud environment.

Collaboration, Integrations, and Security

Collaboration design is a highlight: in addition to patients and care providers, it also supports access for family members, participants, and legal representatives so they can view relevant information and take part in decision-making. Secure email can be used for exchanging messages and files, and it supports multi-party conversations. On integrations, the content explicitly states that schedules can be synced to an EPD and that ROM questionnaires have integration connections, but it does not list specific systems. On security, it only mentions “secure access” and “protected communication,” without disclosing details on authentication, encryption, GDPR, or healthcare compliance.

Pricing and Deployment

myMentality is delivered as a cloud SaaS product and accessed via the internet, requiring no complex installation. The portal can be configured to match an organization’s own brand style. Public pages do not disclose plans, pricing, implementation fees, contract terms, free tiers, or trial policies; they only mention that a demo can be requested.

Pros, Cons, and Who It’s For

Its strengths are a strong fit for healthcare scenarios, broad module coverage, support for patient self-service, and multi-party participation. Customer feedback also highlights fast responsiveness and flexible configuration. Its weaknesses are limited transparency around commercial terms and technical details, with no disclosure of APIs, self-hosting options, or compliance certifications. It is best suited for Dutch healthcare and mental health organizations that need a customizable patient portal and value patient engagement and care-network collaboration.

Access from China and Alternatives

Access from China is unknown, and the product is clearly designed for the Dutch healthcare system and EPD use cases. Before adoption by organizations in China, network connectivity, language, local compliance, payments, and cross-border data issues should be assessed. Domestic alternatives may include systems for internet hospitals, patient portals, follow-up management, and doctor-patient communication.