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Miss CRM is a sales and lead management CRM launched by Business Sense Technology Private Limited, aimed at micro, small, and medium-sized businesses. The website describes it as a cloud-based, AI-powered customer relationship management tool and also offers a mobile app on Google Play. Rather than targeting complex enterprise sales processes, the product focuses on helping small and mid-sized teams centrally manage leads, customers, employee activities, quotations, and communication records.
Based on the available content, Miss CRM’s core modules include customer management, lead management, quick quotation creation and sending, basic/advanced/custom reports, Lead Analytics, conversion trend analysis, email automation, SMS communication, as well as employee attendance, activity, and performance management. On mobile, requested permissions include location, photos/files/camera, and call-summary triggers, which can support field meeting maps, expense receipt uploads, and reminders to log notes after sales calls. In terms of team collaboration, the focus appears to be on managing employee activities, performance, and current location; however, there is no clear information about role-based permissions, approval workflows, or field-level access controls.
Pricing is relatively low and comes in several structures: Beginner is free; Advance is ₹299/user/month, or ₹897/user quarterly; Advance Plus is ₹2999/user annually; and Smart Business is a lifetime plan at ₹9999/user. All plans list basic, advanced, and custom reports, Contact API Limit 100, and unlimited email automation, while SMS credits must be purchased separately. For deployment, the site describes it as a Cloud Based tool, but the FAQ also says the team can assist with installation and setup on the customer’s premise. This suggests that on-site installation or localized deployment may be available, though details are limited.
On security, the website claims the product is developed in line with OWASP standards, that data is stored on its own servers and not shared with third-party companies, and that one-click backup and recovery are available. It also mentions the company’s ISO 9001:2015 certification, though this is not a dedicated information security certification. For integrations, the only visible item is Contact API Limit 100; there is no public detail on integrations with WhatsApp, email platforms, accounting tools, marketing tools, or India-specific payment/SMS gateways. Support channels include email, phone, and a website contact form.
The main advantages are the usable free plan, low entry price, and feature set built around practical sales and field-team scenarios. It is suitable for India-based SMBs with limited budgets that want to launch a CRM quickly. The drawbacks are inconsistent branding across Miss CRM, CRM Sense, and Sixth Sense, as well as product documentation and plan descriptions that could be more rigorous. There is also limited disclosure around compliance certifications, API documentation, third-party integrations, and permission management. Accessibility from China is unknown, and the site does not disclose RMB/international credit card payments, local customer service, or Chinese-language support. For use in China, alternatives to compare include Zoho CRM, HubSpot CRM, 纷享销客, 销售易, and 悟空CRM.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on misscrm.in official site.
misscrm.in is an India Marketing & SEO provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach misscrm.in directly.