Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
May Cheng is a Chicago-based UX strategist and experience / product designer. The site is essentially a personal portfolio and consulting services page. The copy notes that she currently works as a product design consultant, delivering custom software for Fortune 500 clients. The public case studies mainly focus on United Airlines, covering improvements to air travel and loyalty experiences such as travel certificates, frequent flyer status, upgrade booking, and mileage transfers.
Based on the case studies, her capabilities go beyond visual interface polish and cover a fairly complete product design process. She starts by auditing the current process against existing journey maps, then gathers contact center feedback and user testing baselines to identify pain points. She then works with leadership, product, and engineering teams to refine product requirements and define the design scope. Deliverables include site flows, interactive prototypes, accessibility guidelines, UI/visual design, design system pattern library components, and responsive web plus native iOS/Android app experience design. Her approach emphasizes findability, contextual content, and user-centered design.
The website does not disclose pricing, packages, billing models, payment methods, or a standard engagement process. What can be confirmed is that she provides consulting-oriented product design services and has participated in enterprise-level client projects. If evaluating her as a vendor, you would need to ask further about availability, project-based vs. hourly pricing, intellectual property ownership, NDAs, and delivery acceptance criteria.
The main strength is that the case narratives demonstrate a solid UX methodology, covering research, requirements alignment, information architecture, wireframes, prototypes, and rapid usability validation. She also shows awareness of cross-platform design, accessibility, and design systems, making the work well suited to digital transformation of complex business workflows. The downside is that the public information is portfolio-heavy, with limited details on pricing, client testimonials, post-launch metrics, resource library scale, or long-term support mechanisms. For teams that need quick price comparisons or standardized procurement, there is not enough decision-making information.
Best suited for enterprise teams that need an experienced UX/product design consultant, especially in aviation, travel, membership systems, self-service, enterprise software, and mobile/responsive web products. It is also a fit for organizations that already have product managers and engineering teams but need stronger user research, interaction design, and design system implementation.
The source text does not provide information related to access from China. Domain connectivity cannot be determined from the scraped content alone, so it is marked as unknown.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on may-cheng.com official site.
may-cheng.com is an United States Design & Creative provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach may-cheng.com directly.