maiva.be

What It Is

Maiva is an AI and automation agency based in Brussels, Belgium. It positions itself as a provider of AI consulting, automation implementation, and systems integration services for companies in Belgium and the EU. Rather than offering a standardized SaaS product, Maiva helps businesses build automated and AI-driven processes through discovery calls, process audits, workflow design, and project delivery.

Core Capabilities

Its services focus on three main areas: automation strategy and implementation, AI-Powered Solutions, and systems integration with custom development. Maiva emphasizes first understanding a company’s goals and existing processes, then identifying areas that can be automated. It is well suited for scenarios such as repetitive tasks, multi-step handoffs, cross-system data synchronization, customer message routing, approvals, and customer support responses. The website says it can connect CRM systems, communication tools, spreadsheets, forms, ticketing systems, email marketing platforms, internal applications, and AI services, and claims to support 200+ integrations. It can also develop custom applications and websites.

AI, Pricing, and Delivery

Its AI capabilities are described mainly at the business-process level: “putting AI into workflows to create visible value,” such as improving efficiency, enhancing customer experience, and enabling processes that were previously difficult to execute. However, the website does not disclose specific models, vendors, Agent/RAG capabilities, or multimodal features. On pricing, Maiva states that every engagement starts with an audit of the organization’s current situation, with audits starting at €2,000. Simple automations or integrations are typically delivered within a few weeks, while complex multi-step workflows or custom AI solutions may take several months, with costs depending on scope.

Pros and Cons

The main advantage is its relatively complete methodology: Maiva emphasizes process mapping, goal alignment, rapid prototyping, and measurable business outcomes rather than simply stitching together individual tools. It also covers UX, low-code, integrations, and development, making it suitable for custom projects. The downside is that publicly available information lacks real-world case studies, security and compliance details, data privacy practices, service SLAs, maintenance arrangements, and model-level specifics, making it hard to assess technical depth and delivery stability in advance.

Who It’s For and Access from China

Maiva is better suited to small and mid-sized businesses or growing teams that need local service in Belgium or the EU, can afford project-based consulting, and want to connect their existing tools into unified workflows. For users in China, website accessibility, Chinese-language support, RMB payment, and localized delivery are not disclosed, so these should be treated as unknown. If you only need self-service automation, alternatives such as Zapier, Make, n8n, Microsoft Power Automate, and UiPath may be worth comparing.