mailarchiva.com

What It Is

MailArchiva is an enterprise email archiving, eDiscovery, compliance, and forensic analytics product from Stimulus Tech. According to its official website, it is used by 1,400+ companies worldwide. Its core purpose is to retain emails, calendars, contacts, and related data in a centralized long-term repository, helping organizations respond to legal discovery, audit, and internal investigation requests.

Core Features and Integrations

The product covers archiving, search, export, monitoring and analytics, compliance, and security modules. For search, it supports a query builder, query language, attachment content search, unattended searches, and search reports. Exports are available in formats such as PDF, PST, and CSV, with the option to restore data back to mailboxes. The compliance module includes audit trails, retention policies, legal hold, tamper resistance, and journal envelope field handling. For collaboration, users can share mailboxes, grant access by user or group, add tags, and share notes. In terms of integrations, it supports Office 365, Microsoft Exchange, Google Workspace, and most email services, as well as AD, Azure, Google, and LDAP authentication. A REST API is also available for retrieving and searching data.

Pricing and Deployment

MailArchiva offers a fairly complete set of deployment options. The on-premises edition supports Windows/Linux and is suitable for organizations that want control over their own infrastructure. The cloud edition is a fully managed service with a 99.95% SLA, triple-redundant storage, and a choice of US or EU data centers. The MSP edition is designed for managed service providers, offering multi-tenancy, centralized management, and per-mailbox monthly billing. Specific unit pricing is not publicly listed. The on-premises edition uses a one-time per-mailbox license plus an annual maintenance fee, while the cloud edition is an annual per-mailbox subscription, with historical data charged separately by GB/year. Both offer a 30-day free trial with no credit card required, and the on-premises edition is free for 9 mailboxes or fewer.

Pros and Cons

The strengths are its complete feature chain, covering archiving, discovery, forensics, compliance, and export; flexible deployment models; support for mainstream email systems; and security capabilities including AES-256, TOTP, TLS, auditing, and retention policies. The drawbacks are that pricing requires a quote, so transparency is only average; purchases are generally non-refundable; exceeding the licensed mailbox count can affect functions such as search; and historical data cannot be imported during the cloud trial period.

Who It’s For and Access from China

MailArchiva is suitable for mid-sized and large enterprises with regulatory requirements for email retention, organizations that frequently handle legal records requests, and companies looking to reduce the load on their mail servers. It is also a fit for MSPs offering email archiving services. There is no clear information about access from mainland China, Chinese-language support, or RMB/local payment options. Credit card payments via Stripe and international wire transfer may not be convenient for some domestic procurement workflows in China. Alternatives to compare include Microsoft Purview, Google Vault, Mimecast, Proofpoint, Barracuda, and MailStore Server.