luce.sg

What it is

luce.sg is a one-stop on-demand home services platform headquartered in Singapore. It provides a full range of at-home services for local Singaporean households and commercial clients. To date, the platform has served over 71,000 customers with more than 218,000 completed services annually, and holds a 4.9-star Google rating, making it one of the highest-rated local home services platforms in Singapore.

Core Services & Pricing

The platform splits its offerings into two main categories: residential services and commercial services:

• Residential services cover recurring/one-time house cleaning, deep cleaning, at-home massage, in-house beauty treatments, pet care, domestic helpers, aircon servicing and maintenance, pest control, home repair, elder care and more
• Commercial services cover office cleaning, commercial pest control, security services, commercial aircon maintenance and more

Pricing is transparent and uses tiered rates based on service duration, with no platform fees, hidden transportation charges or other extra costs. Recurring residential cleaning starts at around SGD 18 per hour (SGD 19.62 after GST), and 60-minute at-home massages start at SGD 65 (SGD 70.85 after GST). Long-term recurring bookings get even lower per-unit rates.

Pros and Cons

Pros

• Unlike platforms that rely on freelance third-party providers, all service providers are full-time employees of the platform. They are required to complete 5000 hours of hands-on training and pass background screening before starting work, so service quality is consistent and reliable, with excellent user feedback.
• Supports real-time browsing of available booking slots, instant online confirmation, and same-day/next-day emergency bookings, for a very convenient booking process.
• Fully transparent pricing with no hidden charges.

Cons

• Only operates within Singapore, with a very limited service area.
• Cleaning service clients are required to provide their own cleaning supplies, and rescheduling requires at least 48 hours' advance notice, which are relatively strict rules.
• Only supports Singaporean local payment methods, which is inconvenient for non-local users.

Who It's For & Accessibility

This platform is only suitable for local residents of Singapore and business operators based in Singapore. Its official website can be accessed directly from Chinese internet, no VPN is required.