livraisonfacile.ma

What It Is

LivraisonFACILE is an online delivery project management platform aimed at courier/delivery service providers, individual riders or rider teams, and e-commerce cash-on-delivery businesses. It is designed to replace manual workflows such as logbooks, Google Sheets, and Excel, offering customers parcel tracking, order fulfillment, and back-office management capabilities.

Core Features and Collaboration

The platform offers a fairly comprehensive feature set: parcel status tracking, order editing, automatic archiving, activity history, search and filtering, city and zone management, rider assignment, pickup slips and delivery slips, barcode label printing, invoicing, inventory, financial income and expense statistics, complaint handling, and more. For collaboration, it supports the creation, registration, and activation of seller and rider accounts. Admins, sellers, and riders can all use the iOS/Android apps and add comments to orders. The permission model is not described in detail, but the available roles appear to cover the main participants in a delivery operation.

Pricing and Integrations

Pricing is subscription-based: the Starter plan is $29/month and includes 1,500 orders/month, 100 cities/zones, and 150 accounts. The mid-tier plan is $49/month, and the Pro plan is $89/month; the page states that both include unlimited orders, cities, and accounts, as well as a free .com or .net domain. Subscribing or changing plans incurs an additional $29 fee, with a delivery time of 24 hours. For integrations, LivraisonFACILE explicitly supports WooCommerce and Shopify, allowing it to receive orders from online stores. It also supports importing orders from files and downloading data. No free plan, trial, open API, or developer documentation is mentioned.

Pros, Cons, and Best Fit

Its strengths are its close fit for delivery workflows and its coverage of the full process from order intake, assignment, tracking, documents, and invoices through to inventory and finance. It also supports mobile apps and branded domains/appearance. The $29 entry price is relatively friendly for small and mid-sized teams. Weaknesses include limited disclosure around security and compliance, with only SSL, data security, and 99% availability mentioned; the differences between the $49 and $89 tiers are unclear; and payment methods, SLA details, and API capabilities are not specified. It is best suited to small and mid-sized delivery companies, COD e-commerce businesses, and regional rider teams. If you need deep system integrations, strict compliance, or complex permissions, you should ask the vendor for more details.

Access from China and Alternatives

The page does not provide information about access from mainland China, payment options, or Chinese-language support, so its availability from China should be considered unknown. For operations in China, it is usually more appropriate to evaluate Kuaidi100 Enterprise Edition, Jushuitan, Wangdiantong, Dianxiaomi, or localized delivery management systems. Cross-border e-commerce users can compare it with ShipStation, Easyship, and similar tools.