jonglei.com

What It Is

JongLei is an online number reservation system for merchants in Thailand, built around managing a 100-slot number grid from 00 to 99. Its pitch is to “stop handwriting and start taking online reservations in 5 minutes,” making it suitable for small stalls or shops that still track numbers, customers, and settlements on paper.

Key Features and User Experience

The product is designed around the number-selling workflow: after creating a table, merchants can click numbers, enter the customer’s name and phone number, and complete a reservation. Selecting multiple numbers at once is also supported. When results are announced, merchants only need to enter the upper and lower results; the system automatically identifies winning customers and calculates the amount payable. It also provides customer history, a purchase-frequency heatmap, separation of cash and credit sales, and the ability to automatically deduct outstanding credit from winnings. For exports, users can choose from 3 table themes and generate a PNG, making it easy to post to LINE or Facebook. The web app works on phones and tablets, which is useful for mobile stalls.

Pricing and Trial

JongLei uses a prepaid credits model. The Trial plan is free for 2 uses, with 1 table per use, and does not require linking a credit card. Lite costs ฿290 for 24 uses, with 3 tables per use; Standard costs ฿490 for 24 uses, with 5 tables per use; Pro costs ฿990 for 24 uses, with 15 tables per use. Credits do not expire, and users can top up or upgrade after using them. There is no auto-renewal, but the terms state that prepaid fees are non-refundable.

Collaboration, Security, and Integrations

There is limited information on collaboration permissions. The product only states that data from different shops is isolated and that only logged-in staff from the shop can view it. The terms mention that JongLei stores phone numbers, shop names, account information, and customers’ reservation phone numbers, and requires users to obtain customer consent themselves. We did not see details on encryption, backups, audit logs, or compliance certifications. Third-party integrations also appear limited: the site only mentions exporting images to LINE/Facebook, with no disclosed API or developer support.

Pros, Cons, and Who It’s For

Its strengths are its tight focus, simple onboarding, mobile usability, and ability to reduce handwritten number mistakes, duplicate numbers, missed credit records, and manual settlement errors. Its limitations are that the use case is extremely vertical, making it unsuitable for general appointment booking, membership CRM, or complex team management. Information on internationalization, payment methods, API availability, self-hosting, and security compliance is also lacking.

Access from China and Alternatives

Access from mainland China is unknown, payment methods are not disclosed, and the product content is mainly in Thai, making it unfriendly for Chinese users. If you only need to manage tables and customer records, alternatives include Airtable, Google Sheets, Notion, Zoho Creator, or a locally customized mini program, but you would need to build the number grid, settlement, and historical statistics logic yourself.