PT. RAFFAINDO BERKAT EKSPRESS, branded on its website as Raffaindo Cargo, is an international freight forwarding and import/export service provider based in Jakarta, Indonesia. Its core focus is import logistics and customs clearance from China to Indonesia, while also offering China Marketplace purchasing, RMB transfers, Import Undername, Import Borongan, sea freight, air freight, Door to Door delivery, project cargo, and domestic trucking services.
From an e-commerce perspective, the service is best suited to Indonesian sellers who source products from Chinese platforms or suppliers and need to import them into Indonesia. It does more than transportation: it also covers purchasing assistance and RMB payments to Chinese suppliers, lowering the barrier for customers unfamiliar with Chinese e-commerce platforms, payment processes, and import procedures. On the logistics side, it supports small and medium-batch sea freight, full-container sea freight, air imports, and Door to Door delivery, making it relevant for trial orders, restocking, and bulk purchasing. The site also mentions a direct line for clothing and semi-clothing categories, but does not specify restrictions, transit times, or pricing.
The website does not disclose specific quotes, commission rates, minimum shipment volumes, tax calculation methods, customs clearance fees, or compensation rules. It mainly emphasizes good service and competitive pricing. As a result, users still need to contact the company by phone or consultation to obtain a concrete plan. The page also mentions both 24/7 online consultation and weekday office hours, which makes its customer service availability somewhat inconsistent.
The main advantage is its complete service chain, covering purchasing, payment, transportation, customs clearance, and delivery. It also supports Undername and Custom Clearance services, making it suitable for Indonesian customers who lack import qualifications or customs clearance experience. The downside is the lack of online information: there is no online ordering, shipment tracking, price list, supported platform list, prohibited goods guidance, or SLA commitment. Manual communication is needed before making a decision.
It is better suited to local Indonesian cross-border e-commerce sellers, traders, SMEs, and customers who need to purchase clothing or general goods in bulk from China. Access from mainland China is not mentioned in the available text, so it is considered unknown. For payments, the only confirmed feature is RMB payment assistance; customer payment methods are not disclosed. Sellers who need a highly standardized system, transparent freight rates, or a self-service fulfillment platform should still compare it with other international freight forwarders or local Indonesian customs clearance and logistics providers.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on jasaimpormurah.com official site.
jasaimpormurah.com is an Indonesia E-commerce provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach jasaimpormurah.com directly.