investigatethem.com

What It Is

InvestigateThem.com, also known as Surveillance Investigation Services, is a private investigation agency based in Connecticut, USA. The website states that it is “Fully Licensed, Bonded & Insured,” and serves large insurance companies, corporate departments, and private citizens. Strictly speaking, it is not a cybersecurity product in the traditional sense, but a service provider focused on private investigations, locating individuals, background checks, insurance fraud evidence gathering, covert cameras, and GPS tracking.

Core Capabilities and Deployment Model

From a cybersecurity-related perspective, the main text only explicitly mentions “IP Address Investigation” and “Social Media Screening,” which may be used for digital lead investigation, background verification, or auxiliary analysis of online identities. Its core capabilities are still centered on offline and database-driven investigations: people searches, criminal background checks, employee/tenant screening, authorized credit reports, vehicle and driving records, education verification, pre-employment investigations, and more. The delivery model is not SaaS or on-premises security software, but rather human-led investigations, field evidence collection, database searches, customized covert camera equipment, and rental of real-time GPS trackers. The site also provides Case Tracker and GPS Login portals, but does not explain the platform features, permission management, alerting policies, or reporting mechanisms.

Pricing and Compliance

For pricing, the website does not publish plans or per-service rates. In multiple places it asks users to call for consultation or request a company brochure, and covert camera equipment is also marked as “Call for pricing.” Compliance information is limited to a general statement that the company is licensed, bonded, and insured; it does not disclose license numbers, privacy protection policies, data security certifications, or SOC/ISO-related information. For services involving location tracking, surveillance, and covert cameras, customers should be especially careful to verify legality in their jurisdiction.

Pros and Cons

The advantages are its broad range of service scenarios: it can support corporate needs such as insurance fraud investigation and employee integrity checks, as well as personal use cases such as family matters, guardianship, and locating missing or unreachable individuals. It also combines traditional field work, video evidence, and database resources. The drawbacks are that its cybersecurity attributes are weak, with no clear explanation of capabilities such as endpoint protection, threat detection, vulnerability management, or SIEM integration. Pricing, delivery timelines, service levels, and data protection mechanisms are also not transparent.

Who It’s For and Access from China

It is better suited for customers in the United States who need compliant private investigations, insurance fraud evidence gathering, background verification, or offline evidence collection. It is not suitable as an enterprise cybersecurity protection solution. The main text provides no information about access from China or payment methods, so these remain unknown. Chinese users who need cybersecurity protection may consider local alternatives such as 奇安信, 深信服, or 安恒信息; those who need investigation services should prioritize legally licensed local agencies.