intilly.com

What It Is

Intilly positions itself as an “operating system” for independent small merchants, bringing sales/POS, employee scheduling and payroll, bookings, customer profiles, inventory, invoicing, and financial reporting into a single tool. It targets owner-operated frontline businesses such as hair salons, cafés, boutique retailers, spas, studios, pet groomers, auto repair shops, and bakeries. Its goal is to replace a mix of separate tools such as calendars, cash registers, spreadsheets, SMS, and ledgers.

Core Features

Based on the available copy, Intilly offers a fairly broad feature set. Its POS supports card payments, cash, tap-to-pay, and bank transfers, with receipts powered by Stripe. On the employee side, it covers scheduling, time tracking, accruals, bonuses, and payroll. The booking module supports online appointments, SMS reminders, customer self-rescheduling, and records customer notes, allergy information, and lifetime spend. The finance section includes multi-currency invoices, expense tracking, daily P&L, and exportable reports. The Pro plan also includes an AI concierge that can answer customer questions and book appointments in the store’s tone of voice, though this feature is optional.

Pricing and Trial

Pricing is relatively transparent: Free costs $0/month and includes 1 register and up to 10 transactions per day; Starter is $29/month and covers POS, Stripe checkout, inventory, and email support; Pro is $59/month and adds scheduling and payroll, booking reminders, invoicing, multi-currency support, and AI; Business is $129/location and supports multiple locations, cross-store reporting, cross-store inventory, and dedicated onboarding. Monthly and annual billing are available, with annual billing saving two months. Billing is supported in USD, EUR, GBP, and CNY. There is also a 30-day no-credit-card trial and a 7-day refund guarantee on the first paid purchase.

Pros and Cons

The strengths are its comprehensive modules, public pricing, and low barrier to getting started, making it suitable for small shops that do not want to maintain multiple software tools. User data belongs to the user, with support for export and deletion, and the service clearly offers U.S. data residency. The downsides are that placeholders still appear on pages related to the company’s legal entity, location, and jurisdiction, so maturity and trustworthiness need further verification. Security and compliance certifications, permission controls, and API documentation are not disclosed. The supported language is English, and the payments ecosystem is heavily dependent on Stripe.

Who It’s For and Access from China

Intilly is better suited to overseas stores with 1–50 people that need an integrated solution for POS, bookings, and employee management. Users in mainland China should note that its servers are in Virginia, USA, and access stability is unknown. Although CNY billing is supported, there is no visible support for local WeChat Pay/Alipay, tax invoices, food delivery, or group-buying ecosystems. For China-based stores, local alternatives may include Youzan, Weimob, Keruyun, Meituan POS, and 2Dfire.