Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Intelliverse is a cloud communications provider for enterprise sales and customer service teams. Its products include the ION cloud phone platform, IntelliDialer sales dialer, Email Tracker, IntelliVoice voice messaging, IntelliBlast mass notification, and Contact Center solutions. It is not positioned as a traditional EDM email-sending platform, but rather as a suite of communications tools built around outbound calling, CRM follow-up, email open tracking, and customer service operations.
In terms of channels, Intelliverse covers voice calls, VoIP/SIP, Hosted PBX, voicemail, SMS text messaging, email tracking, and contact center IVR/ACD. No IM capability was found. The ION platform supports programmatic call making and receiving via Web Service API, and claims high capacity and low latency. IntelliDialer is mainly designed for Salesforce and Microsoft Dynamics CRM users, supporting click-to-call, Power Dialer, automatic call logging, call recording, local number presentation, and reporting. Email Tracker supports a Gmail Chrome extension and an Outlook plugin, with alerts for email opens, link clicks, device, location, and number of opens; however, its FAQ also states that Salesforce email tracking integration has not yet been completed. IntelliBlast supports multi-channel mass notifications via phone calls, voicemail, SMS, and email, and provides real-time status plus final delivery reports.
Pricing disclosure is somewhat uneven. IntelliDialer costs $49/user/month, with no setup fee or usage fee advertised, though it notes that additional usage charges may apply. Email Tracker has a free version, while Plus costs $4.99/month. Contact Center is priced at $25/month for 1–6 users and $20/month for 6+ users. No clear pricing was found for IntelliVoice or IntelliBlast. Compliance information is limited: the site only mentions SMS terms, that email content cannot be accessed, and that call recording can be used for compliance and quality assurance. Details such as SOC 2, GDPR, and TCPA are not disclosed.
The main advantage is a fairly complete sales communications workflow: CRM outbound calling, email tracking, bulk notifications, and contact center functions can form a closed loop, while the entry price is not high. The downside is that regional coverage is only clearly stated for unlimited domestic calling in the U.S. and Canada, and key procurement details such as deliverability, SLA, global numbers, and SMS rates are lacking. It is best suited for North American sales teams, small and midsize contact centers, and companies that need Salesforce outbound calling plus email follow-up alerts.
China network accessibility, RMB payment support, local numbers, and local SMS compliance are not disclosed, so we recommend treating them as “unknown.” If your main target is customers in China, compare local alternatives such as Alibaba Cloud SMS, Tencent Cloud SMS, and NetEase Yunxin. For global cloud communications, Twilio, Vonage, RingCentral, and Aircall are also worth evaluating.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on intelliverse.com official site.
intelliverse.com is an United States messaging provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach intelliverse.com directly.