iko.vn

What It Is

iKo.vn is a QR-code ordering SaaS built for cafés, taverns, pubs & bars, and milk tea shops in Vietnam. Customers scan a table QR code and place orders from a mobile web menu, with no app installation or registration required. Orders are sent in real time to the front desk, kitchen, and bar panels, while stores can complete payment reconciliation through cash, VietQR, or SePay.

Core Features and Team Workflow

The product covers the main workflow for small F&B businesses, from ordering to checkout: table QR codes, menu management, categories and items, order statuses, table sessions, cashier checkout/table closing, revenue dashboards, and CSV/report exports. For collaboration, it supports roles such as cashier, kitchen staff, bar staff, waiters, and store owners. Employees have separate accounts, and each workstation only sees the relevant items, making it suitable for split-order scenarios such as “kitchen + bar” operations in pubs. It also provides a dedicated subdomain, helping stores offer a branded entry point.

Pricing and Deployment

Pricing is fairly transparent: there is a 14-day free trial with no credit card required, limited to 4 table QR codes and up to 3 staff members. Starter costs 99,000 VND/month and supports 15 table QR codes, 5 staff members, a subdomain, and email support. Pro costs 199,000 VND/month and supports unlimited tables, 20 staff members, API mobile, priority support, and report exports. In addition to the cloud SaaS version, the site also mentions that users can contact the team for a self-hosted license, which may suit stores or service providers that require private-server deployment.

API, Security, and Integrations

Developer support is relatively complete. It offers REST API v1, OpenAPI files, Sanctum Bearer Token authentication, and endpoints covering login, menus, customer ordering, order status, payment/table closing, push notifications, and backend CRUD for categories, products, and tables. Security information is mainly limited to token authentication, role permissions, login and ordering rate limits, and error codes. There is no visible higher-level documentation on data encryption, backups, privacy compliance, SLA, or similar areas.

Pros, Cons, and Best Fit

Its strengths are a focused use case, a short onboarding path, low pricing, and strong local payment support for VietQR and SePay. The downside is that the product is clearly built for the Vietnamese market, so its language, payment options, and support system may not be friendly to Chinese or broader international merchants. Third-party integrations and compliance disclosures are also relatively limited. It is best suited to local small and midsize restaurants, pubs, and cafés in Vietnam, as well as integrators providing digitalization services to those merchants.

Access from China and Alternatives

The available materials do not provide information on network access from mainland China, payment support, or ICP filing, so china_access can only be assessed as unknown. For operating restaurants in mainland China, more practical alternatives include 2Dfire, Keruyun, Wintec, and Meituan POS/ordering. For overseas restaurant operations, it may be compared with Loyverse, Toast, and Square for Restaurants.