hoteliya.com

What It Is

Hoteliya is a cloud-based PMS/property management software product for hotels, vacation rentals, Airbnb hosts, and property managers. It focuses on managing reservations, payments, housekeeping, business analytics, and guest-related workflows from a single dashboard, making it suitable for small and mid-sized owners or management teams that want to centralize accommodation operations in one system.

Core Features and Product Capabilities

Based on the information on its website, Hoteliya’s core modules include reservation management, room inventory, guest check-in, automated confirmations, payments and billing, invoices, refunds, taxes, and revenue reports. On the operations side, it offers housekeeping features for assigning cleaning tasks and monitoring room status, helping improve room turnover efficiency. Its analytics module covers occupancy, revenue, booking trends, and overall business performance. The system is a cloud-based PMS with responsive access across desktop, tablet, and mobile, and includes cloud hosting and automatic updates.

Pricing and Trial

Hoteliya uses a monthly subscription model. The Starter plan is $29/month, designed for a single property, and includes reservation management and email support. The Professional plan is $79/month, supports multiple properties, and includes an analytics dashboard and 24/7 support. The Enterprise plan uses custom pricing and supports unlimited properties, a dedicated manager, and custom integrations. The website also offers a free trial and the option to book a free demo, but it does not specify the trial length, feature limits, or whether a credit card is required.

Pros and Cons

Its strengths are that it covers the most common workflows in the accommodation industry, has a relatively low entry price, uses a simple plan structure, and is accessible on mobile devices, making it suitable for lightweight deployment. The Professional plan already includes multi-property support and 24/7 support, which may appeal to growing short-term rental operators or small hotel groups. The main drawback is limited disclosure: the site does not list specific third-party integrations such as OTAs/channel managers, payment gateways, or accounting software; team permissions, role management, and audit logs are not explained; security and compliance are only described as secure access, with no details on encryption, backups, PCI/GDPR, or similar standards; and there is no public information about APIs, webhooks, or developer documentation.

Who It’s For and Access from China

Hoteliya is better suited to independent hotels, B&Bs and short-term rentals, multi-listing Airbnb operators, and property managers that need a basic PMS, housekeeping collaboration, and operational dashboards. For large hotel groups or teams with demanding requirements around direct channel connectivity, financial compliance, complex permissions, and localized service, it is advisable to book a demo first to verify the product’s actual scope. The website does not state availability from mainland China, supported payment methods, or local support options, so real-world usability is unclear. Alternatives worth comparing include Cloudbeds, Mews, Guesty, Lodgify, as well as China-local options such as 订单来了, 别样红, and 金天鹅.